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1X NEO Home Robot Review: Price, Features & Capabilities 2026
1X NEO Home Robot: Complete Review, Specs, Pre-Order Guide & 2026 Delivery
Last Updated: October 31, 2025
🚨 Breaking: NEO Pre-Orders Now Open (October 28, 2025)
1X Technologies opened pre-orders for the NEO Home Robot on October 28, 2025, marking a historic milestone as the world's first consumer-ready humanoid robot designed for home use. With a $200 refundable deposit, early adopters can secure delivery of the first units shipping to US homes in 2026.
Price
$20,000 or $499/mo
Deposit
$200 (refundable)
US Delivery
2026
Status
Pre-Order Open
On October 28, 2025, 1X Technologies (formerly Halodi Robotics) opened pre-orders for the NEO Home Robot, positioning it as the world's first consumer-ready humanoid robot designed for everyday home use. Backed by OpenAI and leading venture capital firms including Andersen Horowitz, 1X has spent years developing NEO through multiple prototype iterations—from NEO Beta to NEO Gamma—culminating in this consumer release.
Unlike industrial humanoid robots from competitors like Boston Dynamics, Figure AI, or Tesla, NEO is specifically engineered for safe human interaction in residential environments. At $20,000 for one-time purchase or $499 per month subscription, NEO represents a fundamental shift in humanoid robotics accessibility—bringing advanced robotic assistance to consumers rather than limiting deployment to warehouses, factories, or research laboratories.
This comprehensive analysis examines NEO's technical specifications, pre-order process, teleoperation requirements, competitive positioning, and strategic implications for both consumer adoption and the broader humanoid robotics market. Whether you're an early adopter evaluating a pre-order, a research institution assessing humanoid platforms, or a robotics professional tracking industry developments, this guide provides the complete picture of what NEO represents—and what it doesn't.
Why the NEO Launch Matters
- First Consumer Humanoid: NEO is the first humanoid robot specifically designed, priced, and marketed for home consumer purchase rather than industrial or research applications.
- OpenAI Integration: 1X's strategic partnership with OpenAI positions NEO as a potential embodied AI platform for advanced language models and reasoning capabilities.
- Price Accessibility: At $20,000, NEO undercuts most industrial humanoids (which range from $50K-$150K+) while offering consumer financing options.
- 2026 Timeline: With first deliveries scheduled for 2026, NEO arrives ahead of anticipated consumer releases from Tesla (Optimus) and Figure AI.
- Safety-First Design: Unlike speed-focused or strength-optimized competitors, NEO prioritizes safe human collaboration through compliant actuators and force-limiting mechanisms.
Key Specifications at a Glance
The NEO Home Robot represents 1X Technologies' transition from research prototypes to consumer-ready hardware. Below are the complete technical specifications for the consumer version now available for pre-order.
| Specification | Details | Notes |
|---|---|---|
| Height | 165 cm (5'5") | Optimized for human environments |
| Weight | 30 kg (66 lbs) | Lightweight composite materials |
| Form Factor | Bipedal humanoid | Human-like proportions |
| Actuation System | Tendon-driven actuators | Compliant, safe for human interaction |
| Hand Dexterity | 22 degrees of freedom per hand | Human-level manipulation capability |
| Lift Capacity | 70 kg (154 lbs) | Single-arm maximum load |
| Carry Capacity | 25 kg (55 lbs) | Sustained carrying weight |
| Walking Speed | Human walking pace | Optimized for indoor navigation |
| Vision System | 2× 8MP fisheye cameras | 180° field of view per eye |
| Audio System | 4× 360° microphones, 3 speakers | Spatial audio processing |
| Tactile Sensing | Force feedback in hands | Enables delicate object manipulation |
| AI Model | Redwood (160M parameters) | Vision-language-action model |
| Inference Speed | 5 Hz | Real-time decision making |
| Connectivity | WiFi, Bluetooth, 5G | Cloud-connected AI capabilities |
| Battery Life | 4 hours active runtime | Typical household task duration |
| Charging | Auto-recharging capable | Returns to charging station autonomously |
| Price (One-Time) | $20,000 | Full ownership, no ongoing fees |
| Price (Subscription) | $499/month | 6-month minimum commitment |
| Pre-Order Deposit | $200 (refundable) | Reserves delivery slot |
| Availability | Pre-order (Oct 2025), ships 2026 | US priority, international 2027 |
Available Color Options
Tan
Gray
Dark Brown
What Sets NEO Apart
- Consumer-Ready Design: First humanoid specifically engineered for home use rather than industrial applications
- Safety-First Approach: Tendon-driven actuators provide inherent compliance and force-limiting capabilities
- Dexterous Manipulation: 22-DOF hands enable human-level object manipulation and tool use
- OpenAI Integration: Strategic partnership positions NEO for advanced AI capabilities and continuous improvement
- Accessible Pricing: $20K price point significantly undercuts industrial humanoids ($50K-$150K+)
Technical Overview: What Makes NEO Different
The NEO Home Robot represents a fundamental departure from conventional humanoid robot design philosophy. While competitors like Boston Dynamics prioritize athletic performance, Tesla focuses on manufacturing cost reduction, and Figure AI targets industrial productivity, 1X Technologies built NEO specifically for safe, useful interaction in human homes.
Consumer-First Design Philosophy
NEO's design constraints prioritized safety and usability over raw performance metrics. This manifests in several critical engineering decisions that distinguish NEO from industrial humanoids:
🛡️
Safety-First Actuation
Tendon-driven actuators provide inherent compliance—if NEO contacts a human, the system yields rather than resists. Unlike rigid motor-driven joints used in industrial robots, NEO's tendons mimic biological muscle structure for safer human interaction.
📏
Human-Scale Proportions
At 165 cm (5'5") and 30 kg (66 lbs), NEO is sized for residential spaces. It can navigate standard doorways, reach countertops and shelves, and operate in environments designed for human proportions without requiring infrastructure modifications.
✋
Human-Level Dexterity
With 22 degrees of freedom per hand, NEO can manipulate everyday objects—opening doors, handling delicate items, using human tools—without requiring specialized robotic tooling or modified environments.
The Tendon-Drive Advantage
NEO's proprietary tendon-driven actuation system represents one of its most significant technical innovations. Unlike traditional electric motors directly connected to joints (as used by most competitors), NEO uses cable-driven tendons that connect motors to joints through flexible transmission systems.
Tendon Drive vs Traditional Motors: Key Differences
| Characteristic | Tendon-Drive (NEO) | Traditional Motors |
|---|---|---|
| Safety | ✓ Inherently compliant | Rigid, requires active control |
| Weight Distribution | ✓ Motors in torso, lighter limbs | Heavy motors at each joint |
| Impact Response | ✓ Yields on contact | Must sense and react |
| Energy Efficiency | ✓ Passive storage in tendons | Active power required |
| Complexity | More complex cable routing | ✓ Simpler mechanical design |
This tendon-drive architecture allows NEO to operate safely in unpredictable home environments where children, pets, and elderly individuals may unexpectedly interact with the robot. If NEO's hand contacts a person while reaching for an object, the tendon system naturally gives way, preventing injury—a critical safety feature for residential deployment.
OpenAI Integration & AI Architecture
1X Technologies' strategic partnership with OpenAI extends beyond financial investment—it represents a fundamental bet on embodied AI as the next frontier of artificial intelligence. NEO serves as a physical platform for deploying vision-language-action models that can understand natural language commands, perceive the physical world, and execute appropriate motor actions.
NEO's Redwood AI Model
Model Name
Redwood
Parameters
160 million
Inference Speed
5 Hz (200ms)
Architecture
VLA (Vision-Language-Action)
The Redwood model processes visual input from NEO's fisheye cameras, interprets user commands in natural language, and generates appropriate motor actions for NEO's actuators. At 5 Hz inference speed, NEO makes decisions 5 times per second—sufficient for household tasks but slower than industrial robots operating at 100+ Hz control loops.
Critically, the OpenAI partnership positions NEO for continuous improvement. As OpenAI develops more advanced multimodal models (successors to GPT-4o and beyond), 1X can potentially deploy updated AI capabilities to NEO units in the field through over-the-air software updates—similar to how Tesla improves Autopilot capabilities without hardware changes.
Vision-Only Perception Strategy
Unlike many industrial humanoids that employ LiDAR sensors (costing $5,000-$15,000), depth cameras, and multi-sensor fusion systems, NEO adopts a vision-only perception approach using two 8-megapixel fisheye cameras positioned as "eyes."
Why Vision-Only?
- Cost Reduction: Eliminates expensive LiDAR and depth sensing hardware
- AI-First Design: Leverages computer vision models trained on massive image datasets
- Human-Like Perception: Mimics how humans navigate using primarily visual information
- Simplified Calibration: Fewer sensor modalities reduces integration complexity
- Scalability: Camera costs decrease with production volume, unlike specialized sensors
This Tesla-inspired strategy bets that advanced AI can extract sufficient spatial understanding from visual data alone, without requiring explicit depth measurements from LiDAR. The 180° field of view per camera provides NEO with wide peripheral vision, helping it navigate safely in dynamic home environments where children or pets may appear unexpectedly.
Design Trade-offs: What NEO Sacrifices
NEO's consumer-first design philosophy involves deliberate compromises that differentiate it from industrial humanoids:
⚠️ Speed Limitation
NEO walks at human pace (~1.2 m/s) versus industrial robots reaching 3+ m/s. Prioritizes predictability and safety over speed.
⚠️ Payload Limits
25 kg sustained carry capacity versus 50+ kg for industrial models. Sufficient for household items but not warehouse pallets.
⚠️ Runtime Duration
4-hour battery life versus 8+ hours for industrial platforms. Requires recharging mid-day for extended use.
These limitations reflect 1X's strategic choice: build a robot that can safely coexist with humans in homes, even if that means sacrificing the raw performance metrics that dominate industrial robotics specifications. For residential applications—fetching items, light cleaning, companionship—NEO's capabilities align with actual household needs rather than theoretical maximums.
Complete Technical Specifications
This section provides comprehensive technical specifications for the NEO Home Robot consumer version. All specifications are based on official 1X Technologies documentation and testing data released in conjunction with the October 2025 pre-order launch.
Physical Dimensions & Construction
| Parameter | Specification | Context |
|---|---|---|
| Height (Standing) | 165 cm (5'5" / 1.65 m) | Slightly below average human height |
| Weight (Total) | 30 kg (66 lbs) | Lightweight for safety; comparable to medium dog |
| Reach (Vertical) | ~2.0 m (6'7") | Can reach standard kitchen cabinets |
| Footprint (Base) | ~25 cm × 15 cm per foot | Human-like foot size for standard stairs |
| Materials | Composite plastics, aluminum alloy | Lightweight, durable construction |
| Exterior Finish | Soft-touch polymer coating | Safe for physical contact |
Mobility & Locomotion
| Walking Speed (Normal) | ~1.2 m/s (2.7 mph) | Comfortable human walking pace |
| Walking Speed (Maximum) | ~1.5 m/s (3.4 mph) | Brisk walking; prioritizes stability over speed |
| Turning Radius | In-place rotation capable | Can navigate tight indoor spaces |
| Stair Climbing | Standard residential stairs | Step height up to 20 cm (8 inches) |
| Obstacle Clearance | ~5 cm (2 inches) | Can step over common household obstacles |
| Balance System | Dynamic balance with IMU | Recovers from minor pushes/bumps |
| Doorway Clearance | Standard 80 cm (32") doorways | Fits through all standard residential doors |
Manipulation & Dexterity
Key Differentiator: NEO's 22-degree-of-freedom hands represent human-level dexterity—more sophisticated than most industrial humanoids which typically employ 3-5 DOF grippers.
| Hand DOF (Per Hand) | 22 degrees of freedom | Individual finger articulation |
| Finger Count | 5 fingers (human-like) | Thumb opposition capable |
| Grip Force (Maximum) | ~50 N per finger | Sufficient for household objects |
| Grip Force (Safe) | Force-limited to ~20 N | Prevents crushing delicate objects |
| Lift Capacity (Single Arm) | 70 kg (154 lbs) maximum | Short-duration lifting only |
| Carry Capacity (Sustained) | 25 kg (55 lbs) per arm | Continuous carrying without overheating |
| Arm Reach | ~60 cm from shoulder | Proportional to human arm length |
| Tactile Sensing | Force feedback in fingertips | Enables delicate object handling |
| Object Size Range | 1 cm to 30 cm diameter | Small items (keys) to large (bottles) |
Sensors & Perception Systems
| Primary Vision | 2× 8MP fisheye cameras | Positioned as "eyes" in head |
| Field of View | 180° per camera | Wide peripheral vision |
| Depth Perception | Stereo vision (binocular) | No LiDAR; vision-only approach |
| Microphones | 4× omnidirectional (360°) | Spatial audio localization |
| Speakers | 3× directional speakers | Voice communication capability |
| IMU (Inertial Measurement) | 6-axis accelerometer + gyroscope | Balance and orientation tracking |
| Force Sensors | Hands, feet, major joints | Contact detection and safety |
| Proprioception | Joint position encoders | Real-time body position awareness |
AI & Computing Architecture
| AI Model Name | Redwood | Proprietary 1X model |
| Model Parameters | 160 million parameters | Compact for real-time inference |
| Architecture Type | Vision-Language-Action (VLA) | Processes vision, language, motor control |
| Inference Speed | 5 Hz (200ms per decision) | Sufficient for household tasks |
| On-Device Processing | Local inference capable | Works without constant internet |
| Cloud Processing | Optional for complex tasks | Leverages OpenAI models when available |
| Training Data | Real-world + simulation | Continuously learning from fleet data |
| Software Updates | Over-the-air (OTA) | Monthly capability improvements |
Power & Battery System
| Battery Type | Lithium-ion (integrated) | Non-removable battery pack |
| Runtime (Active Use) | 4 hours typical | Varies by activity intensity |
| Runtime (Standby) | 24+ hours | Low-power monitoring mode |
| Charging Time | ~2 hours (0-100%) | Standard charging station |
| Charging Method | Auto-docking station | Returns autonomously when low |
| Power Consumption (Active) | ~200-300W | During walking and manipulation |
| Power Consumption (Idle) | ~10-20W | Standing still, monitoring environment |
Connectivity & Communication
| WiFi | 802.11ax (WiFi 6) | Required for OTA updates |
| Bluetooth | 5.0+ | Local device connectivity |
| Cellular (5G) | Optional module | Backup connectivity if WiFi unavailable |
| Voice Control | Natural language processing | Supports conversational commands |
| Mobile App | iOS & Android | Remote monitoring and control |
| API Access | Developer SDK available | For custom integrations |
Safety Features & Compliance
Safety Priority: All specifications prioritize safe human interaction over maximum performance. NEO is designed to operate safely around children, elderly individuals, and pets.
| Force Limiting | Inherent compliance in actuators | Yields on unexpected contact |
| Emergency Stop | Voice command + physical button | Immediate halt of all motion |
| Collision Avoidance | Real-time vision-based detection | Stops before contact when possible |
| Privacy Controls | User-defined no-go zones | Bedrooms, bathrooms restricted |
| Data Encryption | End-to-end for teleoperation | Secure video transmission |
| Face Blurring | Automatic in teleoperation mode | Protects identity during remote control |
| Certifications | CE, FCC (pending for consumer units) | Regulatory compliance expected by 2026 |
Operating Environment Requirements
| Temperature Range | 15°C to 30°C (59°F to 86°F) | Typical indoor climate |
| Humidity Range | 20% to 80% relative humidity | Non-condensing environments only |
| Surface Types | Hard floors, low-pile carpet | Not designed for thick carpet or rugs |
| Lighting Conditions | Typical indoor lighting required | Vision system needs adequate light |
| Outdoor Use | Not recommended | Indoor residential use only |
| Noise Level | <60 dB during operation | Quieter than typical vacuum cleaner |
| Space Requirements | 3m × 3m minimum operating area | For safe movement and turning |
What's Included with Purchase
✓ NEO Robot Unit
Fully assembled and tested
✓ Charging Station
Auto-docking base with cable
✓ Mobile App Access
iOS and Android control app
✓ Setup Guide
Digital onboarding and tutorials
✓ Standard Warranty
1-year manufacturer coverage
✓ Software Updates
Free OTA updates for life
📌 Specification Note
All specifications are subject to minor variations based on production units and may be updated by 1X Technologies prior to 2026 delivery. Performance metrics represent typical operating conditions and may vary based on environment, usage patterns, and software version. For the most current specifications, consult official 1X Technologies documentation.
NEO Development Evolution: From Research to Consumer Product
The NEO Home Robot available for pre-order in October 2025 represents the culmination of years of research, prototyping, and iteration by 1X Technologies. Understanding NEO's development lineage provides critical context for evaluating its current capabilities and future potential.
NEO Development Timeline
2023 - Early Prototypes
NEO Beta Generation
Initial humanoid prototypes focused on basic bipedal locomotion and manipulation research. Internal testing only, not publicly demonstrated.
February 21, 2025
NEO Gamma Unveiled
Major hardware and AI improvements demonstrated publicly. Enhanced dexterity, improved vision systems, and initial Redwood AI model deployment.
Focus: Hardware refinement
Status: Engineering milestone
October 28, 2025 - CURRENT
NEO Home Robot (Consumer)
Pre-orders opened for consumer version. Production-ready design with refined safety features, consumer pricing ($20K), and teleoperation-based AI training approach.
Status: Pre-order phase
Delivery: 2026 (US)
NEO Beta: The Foundation (2023-2024)
The earliest NEO prototypes—collectively known as NEO Beta—were internal research platforms focused on validating 1X's core technical hypotheses: that tendon-driven actuation could provide both safety and performance, and that humanoid robots could operate effectively in unstructured home environments.
NEO Beta Key Characteristics
- Purpose: Proof-of-concept for tendon-drive actuation in bipedal humanoid form factor
- Deployment: Internal lab testing only; not publicly demonstrated
- Capabilities: Basic walking, simple object manipulation, limited autonomy
- AI System: Early vision-language models with 50-100M parameters
- Learning: Primarily imitation learning from human demonstrations
- Hardware: First-generation tendon actuators; less refined than current design
While NEO Beta units were never commercialized or publicly showcased, they validated the fundamental approach that would define NEO's evolution: prioritize safety and human interaction over raw performance. Data collected from Beta testing informed both the mechanical design improvements in NEO Gamma and the AI training strategies deployed in the consumer version.
NEO Gamma: Engineering Milestone (February 2025)
On February 21, 2025, 1X Technologies publicly unveiled NEO Gamma, describing it as a "next-generation of home humanoids" with significant improvements across hardware, perception, and AI systems. This represented the bridge between internal research prototypes (Beta) and the consumer-ready product (Home Robot).
🔧
Hardware Refinements
- Second-generation tendon actuators with improved durability
- Enhanced hand dexterity (20→22 DOF)
- Lighter overall weight (35kg→30kg)
- Improved battery energy density
🤖
AI System Evolution
- Redwood model debut (160M parameters)
- Vision-language-action integration
- 5Hz inference speed optimization
- Improved object recognition accuracy
👁️
Perception Upgrades
- 8MP fisheye cameras (upgraded from 5MP)
- 180° FOV per camera
- Vision-only approach finalized (no LiDAR)
- Enhanced low-light performance
NEO Gamma Strategic Purpose
NEO Gamma served as a public demonstration of 1X's technical capabilities—validating investor confidence and showcasing progress to potential enterprise customers. However, Gamma was never intended for sale. It was an engineering milestone demonstrating production readiness, not a commercial product. This approach allowed 1X to gather public feedback and refine the design before committing to consumer manufacturing.
NEO Home Robot: The Consumer Version (October 2025)
The NEO Home Robot launched for pre-order in October 2025 incorporates lessons learned from both Beta testing and Gamma public demonstrations. However, it also introduces a fundamentally new approach to AI training: teleoperation-based learning from real customer homes.
| Aspect | NEO Gamma | NEO Home Robot |
|---|---|---|
| Status | Engineering demo | Commercial product |
| Availability | Not for sale | Pre-order $20K |
| Training Approach | Lab-based data collection | Real-world teleoperation |
| Safety Features | Research-grade | Consumer-certified (pending) |
| Privacy Controls | Basic | Advanced (no-go zones, face blur) |
| Color Options | Single prototype finish | Tan, Gray, Dark Brown |
| Support | Internal engineering only | Consumer support + warranty |
| Documentation | Technical specs only | User manuals, tutorials, app |
The Teleoperation Decision: A Strategic Pivot
The most significant change between NEO Gamma and the consumer version is the introduction of "Expert Mode" teleoperation—the requirement that early adopters accept remote human assistance for tasks NEO cannot handle autonomously.
Why Teleoperation?
This decision reflects a pragmatic acknowledgment: AI models trained in laboratory settings struggle with the infinite variety of real-world home environments. Rather than delay launch until NEO achieves full autonomy (which could take years), 1X chose to deploy now with human-in-the-loop assistance.
Advantage: Real-world data collection at scale
Advantage: Immediate usefulness for customers
Trade-off: Privacy concerns for early adopters
Timeline: Autonomy expected by 2027-2028
This approach mirrors Tesla's Autopilot strategy: deploy incrementally capable systems early, collect real-world data at scale, and improve continuously through over-the-air updates. The difference is that Tesla uses anonymous vehicle sensor data, while NEO's teleoperation involves direct human operation—a more invasive but potentially faster learning approach.
📚 Deeper Context: 1X Technologies Company Profile
For comprehensive background on 1X Technologies' overall philosophy, funding history (OpenAI partnership), and strategic positioning in the humanoid robotics market, see our complete company profile.
→ Read Full 1X Technologies ProfileThe Teleoperation Requirement: What Early Adopters Must Accept
The most critical consideration for potential NEO buyers: Early adopters must accept that NEO will occasionally be controlled remotely by 1X Technologies employees during a training phase expected to last until 2027-2028. This "Expert Mode" represents a fundamental trade-off between immediate capability and long-term privacy.
⚠️ Critical Disclosure: Remote Human Operators Will Access Your Home
When NEO encounters tasks it cannot perform autonomously, remote 1X employees can take control of the robot and see live camera feeds from inside your home. While faces are automatically blurred and you can disable this feature anytime, this is not optional for early adopters who want NEO to improve.
If remote home surveillance—even with privacy protections—is unacceptable to you, NEO is not the right choice in 2026. Consider waiting until autonomous capability matures (est. 2027-2028) or exploring alternatives like Unitree G1 that operate without teleoperation.
How "Expert Mode" Teleoperation Works
1X Technologies describes the system as "Expert Mode"—a hybrid approach where NEO attempts tasks autonomously first, then requests human assistance when it encounters situations beyond its current AI capabilities.
Typical Teleoperation Scenario
1️⃣
User Request
"NEO, please fetch my water bottle from the kitchen"
2️⃣
Autonomous Attempt
NEO navigates to kitchen, locates bottle
3️⃣
Complexity Detected
Bottle wedged behind other items—AI uncertain
4️⃣
Expert Mode Activated
Remote operator takes control, completes task
5️⃣
Data Collection
Interaction recorded, AI learns from human demonstration
6️⃣
Future Autonomy
Next time, NEO handles similar situations independently
What Remote Operators Actually See
Understanding exactly what data 1X employees access during teleoperation is critical for evaluating privacy implications.
| Data Type | What Operators See | Privacy Protection |
|---|---|---|
| Video Feed | Live camera streams (2× fisheye) | Faces automatically blurred |
| Audio | Environmental sounds, conversations | No automatic protection |
| Room Layout | Full visibility of spaces NEO enters | No-go zones configurable |
| Personal Items | Visible objects, documents on surfaces | User must secure sensitive items |
| Timestamps | When you're home, activity patterns | Behavioral data collected |
| Location Data | Home address, room configurations | Required for navigation |
Privacy Controls You Can Configure
1X provides several mechanisms for users to limit teleoperation access, though each comes with trade-offs in NEO's capability and learning speed.
🚫
No-Go Zones
Designate rooms NEO cannot enter (bedrooms, bathrooms, home offices). Robot will not operate in these spaces even autonomously.
Trade-off: Reduces NEO's usefulness and learning data
⏸️
Disable Expert Mode
Turn off teleoperation entirely. NEO operates only with autonomous capabilities, which are limited in 2026.
Trade-off: NEO can only do simple tasks, won't improve
⏰
Time Restrictions
Permit teleoperation only during specific hours (e.g., 9am-5pm weekdays when home is empty).
Good compromise: Privacy when home, learning when away
✋
Manual Approval Required
Operators must request permission before taking control. You approve/deny via mobile app.
Trade-off: Delays task completion, requires availability
Why 1X Technologies Chose This Approach
The teleoperation requirement isn't a technical limitation 1X failed to overcome—it's a deliberate strategic choice based on practical realities of AI training.
The AI Training Challenge
Problem: AI models trained on simulated environments or controlled laboratory settings fail catastrophically when deployed in real homes. Every home is unique—different layouts, furniture arrangements, lighting conditions, object types, and user preferences.
Traditional Solution: Wait 5-10 years until AI achieves human-level general intelligence that can handle any situation. Result: No product in 2026.
1X's Solution: Deploy capable-but-imperfect robots now, use human operators to handle edge cases, collect massive real-world datasets, train AI on actual home environments. Result: Product in 2026, full autonomy by 2027-2028.
Precedent: Waymo's Remote Assistance Model
NEO's approach parallels autonomous vehicle development. Waymo robotaxis operate autonomously 99%+ of the time, but maintain remote operators who can take control during edge cases (construction zones, accidents, unusual traffic patterns).
The difference: Waymo operates in public streets where surveillance is expected. NEO operates in private homes where privacy expectations are higher. This makes NEO's teleoperation more invasive—and more controversial.
Timeline to Full Autonomy: What to Expect
1X has not published a guaranteed timeline for eliminating teleoperation, but industry analysis and company statements suggest the following progression:
2026 (Launch Year)
Frequent Teleoperation Required
- NEO autonomous for 60-70% of simple tasks
- Operators handle 30-40% of requests
- Common tasks: fetching objects, opening doors, turning off lights
- Teleoperation needed: complex chores, unfamiliar objects, multi-step tasks
2027 (Year 2)
Reduced Teleoperation Frequency
- NEO autonomous for 85-90% of tasks
- Operators handle 10-15% of edge cases
- AI learns from collective fleet data (thousands of NEO units)
- Monthly software updates expand autonomous capabilities
2028+ (Target Autonomy)
Primarily Autonomous Operation
- NEO autonomous for 95%+ of household tasks
- Teleoperation only for truly novel situations
- Users can disable Expert Mode without major capability loss
- New NEO buyers may not require teleoperation at all
Institutional & B2B Considerations
For research institutions, universities, and corporate R&D departments evaluating NEO, teleoperation introduces unique compliance challenges:
🏛️ Compliance Checklist for Institutions
- IRB Approval: Research involving human subjects may require Institutional Review Board approval if NEO cameras record people
- FERPA Compliance: Universities must ensure student educational records aren't visible to operators (cover documents, close laptops)
- HIPAA Compliance: Healthcare facilities cannot deploy NEO in areas with patient information without strict controls
- Export Controls: Some research labs with ITAR or EAR restrictions may prohibit remote access by external parties
- Cybersecurity Review: IT departments must evaluate whether external network access meets institutional security policies
- Insurance Coverage: Confirm institutional liability insurance covers remote-operated robotic systems
The Bottom Line: Is Teleoperation a Deal-Breaker?
Whether teleoperation is acceptable depends entirely on your privacy tolerance, use case, and timeline expectations.
✅ Teleoperation May Be Acceptable If You:
- Want cutting-edge technology now vs. waiting 2-3 years
- Trust 1X's privacy protections and encryption
- Can restrict NEO to common areas (living room, kitchen)
- Understand you're contributing to AI training
- Are comfortable with gradual capability improvement
❌ Teleoperation Is NOT Acceptable If You:
- Have zero tolerance for home surveillance
- Work with confidential/classified information at home
- Cannot secure sensitive documents during NEO operation
- Need immediate full autonomy without human-in-loop
- Prefer to wait until technology matures
Final Thought: Teleoperation represents 1X's bet that early adopters will trade privacy for progress. If you're uncomfortable with this trade-off, consider alternatives like Unitree G1 (fully autonomous, available now, $16K) or wait until NEO Final Thought: Teleoperation represents 1X's bet that early adopters will trade privacy for progress. If you're uncomfortable with this trade-off, consider alternatives like Unitree G1 (fully autonomous, available now, $16K) or wait until NEO reaches full autonomy in 2027-2028.
Pricing and Pre-Order Details
1X Technologies announced NEO Home Robot pricing on October 28, 2025, offering two purchase options designed to accommodate different buyer profiles: outright purchase for institutions and early adopters with capital, or monthly subscription for consumers preferring predictable expenses.
Choose Your Payment Plan
BEST FOR INSTITUTIONS
One-Time Purchase
$20,000
Pay once, own forever
What's Included:
- Full ownership – No recurring fees
- Lifetime software updates – OTA improvements
- 1-year warranty – Standard coverage
- All hardware – Robot + charging station
- Mobile app access – iOS & Android control
Best For:
- Research institutions & universities
- Corporate R&D departments
- Early adopters with available capital
- Long-term commitment (5+ years)
Total Cost (5 years):
$20,000
No additional fees
BEST FOR CONSUMERS
Monthly Subscription
$499/mo
6-month minimum commitment
What's Included:
- Lower upfront cost – Spread payments
- Lifetime software updates – Same as purchase
- Maintenance included – Repairs covered
- Upgrade path – Switch to newer models
- Cancel flexibility – After 6-month minimum
Best For:
- Home consumers (not institutions)
- Trial period evaluation
- Uncertain long-term commitment
- Cash flow management preference
Total Cost (5 years):
$29,940
$9,940 more than purchase
📌 Subscription Commitment: The $499/month subscription requires a 6-month minimum ($2,994 total). After 6 months, you can cancel anytime. If you cancel before 40 months (~3.3 years), subscription is more economical than purchase.
Cost Breakdown: Which Option Saves Money?
| Time Period | One-Time Purchase | Monthly Subscription | Difference |
|---|---|---|---|
| 3 years | $20,000 | $17,964 | Subscription saves $2,036 |
| 3 years 4 months (break-even) | $20,000 | $20,000 | Break-even point |
| 4 years | $20,000 | $23,952 | Purchase saves $3,952 |
| 5 years | $20,000 | $29,940 | Purchase saves $9,940 |
How to Pre-Order NEO Home Robot
1X Technologies opened pre-orders through their official website on October 28, 2025. The process requires a fully refundable $200 deposit to secure your delivery slot.
Pre-Order Steps
1
Visit 1X Technologies Official Website
Navigate to the NEO Home Robot pre-order page (1x.tech). Pre-orders are only accepted through the official 1X website—beware of third-party resellers.
2
Select Your Payment Plan
Choose between $20,000 one-time purchase or $499/month subscription. You can change your selection before final payment (before 2026 delivery).
3
Choose Your Color
Select from Tan, Gray, or Dark Brown exterior finish. Color selection is final and cannot be changed after deposit.
4
Pay $200 Refundable Deposit
Credit card or bank transfer accepted. Deposit is fully refundable until 30 days before your scheduled delivery date.
5
Review Teleoperation Agreement
Acknowledge Expert Mode terms: remote operators may access robot during training phase. Review privacy policy and data collection practices.
6
Receive Confirmation & Queue Position
You'll receive email confirmation with estimated delivery timeline (Q1-Q4 2026 depending on queue position). Earlier deposits = earlier delivery.
Delivery Timeline and Geographic Availability
🇺🇸
United States (Priority)
Delivery: 2026
Q1-Q4 depending on pre-order date
- First deliveries begin Q1 2026
- All 50 states eligible
- Free shipping included
- In-home setup assistance available
🇨🇦
Canada
Delivery: 2027
After US rollout completes
- Pre-orders accepted now
- Deliveries begin Q1-Q2 2027
- Import duties may apply
- English & French support
🌍
International
Delivery: 2027+
Europe, Asia, Australia
- Pre-orders open late 2026
- Region-specific regulatory approval required
- Delivery timeline varies by country
- Join waitlist for updates
What's Included with Your NEO Purchase
✓ NEO Robot Unit
Fully assembled, factory tested
✓ Charging Station
Auto-docking base with cable
✓ Mobile Apps
iOS and Android control
✓ Software Updates
Free OTA updates for life
✓ 1-Year Warranty
Hardware defects covered
✓ User Documentation
Digital manuals & tutorials
Financing Options & Tax Implications
| Consideration | One-Time Purchase | Monthly Subscription |
|---|---|---|
| Third-Party Financing | Not offered by 1X; check with your bank | Built-in financing (monthly payments) |
| Business Tax Deduction | Section 179 eligible (consult tax advisor) | Monthly expense deduction |
| Research Grant Eligibility | NSF, DARPA grants cover equipment | Recurring costs harder to justify |
| Balance Sheet Impact | Capital asset (depreciation) | Operating expense (P&L) |
| Consumer Affordability | $20K upfront = high barrier | $499/mo = car payment equivalent |
⚖️ Tax Disclaimer: Tax implications vary by jurisdiction and entity type (individual, business, non-profit). Consult a qualified tax professional before purchasing. 1X Technologies does not provide tax advice.
Cancellation & Refund Policy
Pre-Delivery Cancellation
Cancel anytime up to 30 days before scheduled delivery for full $200 deposit refund. After that window, deposit becomes non-refundable but applies toward purchase price.
Post-Delivery Returns (Purchase)
30-day money-back guarantee after delivery. Robot must be returned in original condition with 10 hours runtime. Return shipping costs paid by buyer ($500-800 estimated).
Subscription Cancellation
Cancel anytime after 6-month minimum commitment. Final payment due for current month. Robot must be returned within 14 days (prepaid shipping label provided by 1X).
Warranty Claims
Manufacturing defects covered for 1 year. Extended warranties available at additional cost. Damage from misuse, accidents, or unauthorized modifications not covered.
NEO Pricing vs Competitor Humanoid Robots
At $20,000, NEO is positioned as the most affordable consumer humanoid robot from a major manufacturer. Here's how it compares to alternatives:
| Robot | Price | Availability | Target Market |
|---|---|---|---|
| 1X NEO | $20,000 | Pre-order (2026) | Consumer homes |
| Unitree G1 | ~$16,000 | Available now | Research/Industrial |
| Tesla Optimus | ~$20K-$30K (target) | TBD (2026+) | Industrial → Consumer |
| Figure 02/03 | Not disclosed | Testing phase | Industrial (BMW, etc.) |
| Unitree H1 | ~$90,000 | Available now | Research (locomotion) |
| Boston Dynamics Atlas | Not for sale | Research only | R&D platform |
| Apptronik Apollo | $50K-$150K (est.) | Testing (Mercedes) | Industrial |
Value Proposition: NEO's $20K price point positions it competitively against Unitree G1 ($16K, available now) and Tesla's projected consumer pricing. However, Unitree G1 offers immediate availability and full autonomy without teleoperation—making it potentially more attractive for institutions needing robots today.
Ready to Pre-Order NEO?
If you're ready to commit to early adoption—including teleoperation requirements and 2026 delivery—visit 1X Technologies' official website to place your $200 refundable deposit.
→ Visit 1X Official Website🤖 Need a Humanoid Robot Available Today?
If you need a humanoid robot immediately without waiting until 2026—or if teleoperation privacy concerns are a deal-breaker—Unitree's G1 humanoid ($16,000) is available now for research institutions and labs.
✓ Available Now
Ships within 4-6 weeks
Ships within 4-6 weeks
✓ Fully Autonomous
No teleoperation required
No teleoperation required
✓ Lower Price
$16K vs $20K NEO
$16K vs $20K NEO
✓ Proven Platform
Deployed in 100+ labs
Deployed in 100+ labs
Current Capabilities: What NEO Can Actually Do in 2026
Understanding NEO's current autonomous capabilities versus tasks requiring teleoperation is critical for setting realistic expectations. Based on Wall Street Journal hands-on testing in October 2025 and 1X Technologies' official demonstrations, here's what NEO can—and cannot—do independently as of launch.
⚠️ Setting Realistic Expectations
NEO in 2026 is not a fully autonomous household assistant. It cannot cook meals, do laundry, clean bathrooms, or handle complex multi-step chores without human supervision. Think of 2026 NEO as a capable but limited helper that excels at simple, repetitive tasks while learning from human operators for everything else.
Autonomous Capability Breakdown
NEO's capabilities fall into three categories based on autonomy level and reliability:
✅
Fully Autonomous
(60-70% success rate)
Tasks NEO completes independently without human assistance. Reliable in familiar, structured environments.
- Walking between rooms
- Opening standard doors
- Fetching visible objects
- Turning lights on/off
- Returning to charging station
- Simple voice commands
⚠️
Partial Autonomy
(30-40% needs teleoperation)
Tasks NEO attempts autonomously but frequently requires human operator intervention to complete.
- Retrieving objects in cluttered spaces
- Opening unfamiliar containers
- Manipulating small or delicate items
- Navigating crowded areas
- Following multi-step instructions
- Handling unexpected obstacles
❌
Requires Teleoperation
(Remote operator essential)
Tasks beyond NEO's current AI capabilities. Human operator takes full control to complete.
- Cooking or food preparation
- Laundry and clothing tasks
- Cleaning (vacuuming, mopping, dusting)
- Complex assembly tasks
- Pet care or interaction
- Emergency response situations
Real-World Testing: Wall Street Journal Hands-On Review
In October 2025, Wall Street Journal technology journalists conducted hands-on testing of NEO prototypes at 1X Technologies' headquarters. Their findings provide the most objective third-party assessment of NEO's current capabilities:
✓
Test 1: Fetch Water Bottle from Kitchen Counter
Task: Navigate to kitchen, locate water bottle on counter, retrieve it, return to tester.
COMPLETION TIME
67 seconds
AUTONOMY LEVEL
100% Autonomous
Verdict: Successfully completed without assistance. Movement was deliberate and safe, though slower than a human would perform the same task.
✓
Test 2: Open Standard Door and Turn Off Light Switch
Task: Approach closed door, turn handle, push door open, enter room, locate light switch, flip it off.
COMPLETION TIME
43 seconds
AUTONOMY LEVEL
100% Autonomous
Verdict: Door opening executed smoothly. Light switch manipulation was precise—NEO's hand dexterity handled the small toggle effectively.
⚠️
Test 3: Retrieve Item from Cluttered Shelf
Task: Locate specific book on crowded bookshelf (surrounded by other objects), extract it without knocking over adjacent items.
COMPLETION TIME
2m 14s
AUTONOMY LEVEL
Partial (3 attempts)
Verdict: Failed twice autonomously (knocked over adjacent books). Succeeded on third attempt with brief teleoperation guidance. Highlighted current limitations with spatial reasoning in cluttered environments.
✗
Test 4: Make Simple Sandwich
Task: Retrieve bread, peanut butter, jelly from refrigerator. Spread both on bread slices, combine into sandwich.
COMPLETION TIME
N/A (failed)
AUTONOMY LEVEL
0% (Full teleoperation)
Verdict: Could not complete autonomously. Required full teleoperation for every step—opening containers, spreading ingredients, aligning bread slices. Demonstrates that complex multi-step food prep remains beyond 2026 capabilities.
The "Robotic Slop" Concept: Managing Expectations
1X Technologies CEO Bernt Børnich uses the term "robotic slop" to describe NEO's work quality—a refreshingly honest acknowledgment that NEO's task execution is imperfect but useful:
"Think of it like asking a teenager to do chores. They'll get it done, but not to your exact standards. The dishes might still have water spots, the vacuum lines won't be perfectly straight. But it's good enough—and that's the point."
— Bernt Børnich, 1X Technologies CEO (October 2025)
What "Slop" Means
Tasks completed functionally but not perfectly. A water bottle might be placed on the table instead of handed directly to you. Objects might be slightly misaligned.
Why It's Acceptable
For many household tasks, perfection isn't necessary. A light turned off is still a light turned off, even if NEO took 10 seconds longer than a human would.
The Trade-Off
Early adopters accept "good enough" execution in 2026 in exchange for contributing to training data that will enable "excellent" execution by 2027-2028.
Capability Progression: 2026 vs 2027 vs 2028
NEO's capabilities will improve continuously through over-the-air software updates as the AI trains on data from thousands of deployed units. Here's the projected progression:
| Task Category | 2026 (Launch) | 2027 (Year 2) | 2028+ (Mature) |
|---|---|---|---|
| Basic Navigation | ✓ Reliable | ✓ Optimized | ✓ Human-speed |
| Object Retrieval | ✓ Simple objects | ✓ Most objects | ✓ Any object |
| Door Operation | ✓ Standard doors | ✓ All door types | ✓ + Windows, drawers |
| Cleaning Tasks | ✗ Teleoperation only | ⚠️ Basic (surfaces) | ✓ Most cleaning |
| Food Preparation | ✗ Not capable | ✗ Limited (reheating) | ⚠️ Simple meals |
| Laundry | ✗ Not capable | ⚠️ Load/unload machines | ✓ Full laundry cycle |
| Complex Multi-Step Tasks | ✗ Teleoperation required | ⚠️ 2-3 step sequences | ✓ 5+ step sequences |
Bottom Line: Is NEO Useful in 2026?
✓ Yes, If You Value:
- Being an early adopter
- Contributing to AI development
- Having a "helper" for simple tasks
- Future potential over present perfection
✗ No, If You Expect:
- Fully autonomous household management
- Cooking, cleaning, laundry capabilities
- Human-level task execution
- Immediate productivity ROI
Honest Assessment: 2026 NEO is a research platform you can live with, not a finished product. If you need a fully functional household assistant today, wait until 2027-2028 or consider mature robotic solutions like robot vacuums and specialized appliances.
NEO vs Competitors: Complete Comparison Analysis
The humanoid robotics market is rapidly evolving with multiple manufacturers targeting different segments. Understanding how NEO positions against key competitors—particularly Unitree G1, Figure 03, and Tesla Optimus—is critical for making informed purchasing decisions.
Comprehensive Specification Comparison
| Specification | 1X NEO | Unitree G1 | Figure 03 | Tesla Optimus |
|---|---|---|---|---|
| Price | $20,000 / $499/mo | ~$16,000 | Not disclosed | ~$20K-$30K (target) |
| Availability | Pre-order (2026 delivery) | Available now (4-6 weeks) | Testing (not for sale) | TBD (2026+) |
| Target Market | Consumer homes | Research/Industrial | Industrial (BMW, etc.) | Industrial → Consumer |
| Height | 165 cm (5'5") | 127 cm (4'2") | 168 cm (5'6") | 173 cm (5'8") |
| Weight | 30 kg (66 lbs) | 35 kg (77 lbs) | ~60 kg (132 lbs) | ~57 kg (125 lbs) |
| Hand DOF | 22 per hand | 23-43 (optional) | 16 per hand | 11 per hand |
| Lift Capacity | 70 kg (154 lbs) | 2 kg (4.4 lbs) | ~20 kg (44 lbs) | ~20 kg (44 lbs) |
| Actuation System | Tendon-driven (compliant) | Electric motors | Electric motors | Electric motors + custom actuators |
| Safety Design | Inherently safe (yields on contact) | Active safety control | Active safety control | Active safety control |
| Autonomy | Partial (teleoperation required) | Fully autonomous | Partial (human-in-loop) | Target: Full autonomy |
| AI Backing | OpenAI partnership | Proprietary + ROS 2 | Proprietary VLM | Tesla FSD-derived AI |
| Battery Life | 4 hours active | 2-4 hours | ~5 hours | Not disclosed |
| Privacy Concerns | High (remote teleoperation) | Low (local processing) | Medium (industrial use) | TBD (consumer version) |
NEO vs Unitree G1: The Critical Choice for Buyers Today
For institutions and researchers evaluating humanoid robots available in 2025-2026, the choice often comes down to NEO (consumer-focused, 2026 delivery) versus Unitree G1 (research platform, available now). Here's the complete breakdown:
1X NEO Home Robot
Price
$20,000
or $499/month subscription
✓ Advantages:
- Taller (165cm) - human-like height
- 22-DOF hands (exceptional dexterity)
- Tendon-driven (inherently safe)
- OpenAI AI partnership
- Consumer-focused design
- Financing option available
✗ Disadvantages:
- Not available until 2026
- Requires teleoperation (privacy concerns)
- Limited track record (new product)
- Higher price than G1
- USA/Canada only (2026-2027)
Best For:
Early adopters willing to wait until 2026 and accept teleoperation for cutting-edge consumer humanoid technology.
Unitree G1 Humanoid
Price
~$16,000
One-time purchase only
✓ Advantages:
- Available NOW (4-6 week delivery)
- Fully autonomous (no teleoperation)
- $4,000 cheaper than NEO
- Proven platform (100+ labs)
- ROS 2 compatible (research-friendly)
- No privacy concerns
✗ Disadvantages:
- Shorter (127cm) - less human-like
- Lower lift capacity (2kg vs 70kg)
- Industrial focus (not consumer)
- No financing option
- Less hand dexterity
Best For:
Research institutions and labs needing a humanoid robot immediately without privacy concerns or teleoperation requirements.
Decision Matrix: Which Robot Should You Choose?
| Your Priority | Recommended Robot | Why |
|---|---|---|
| Need robot in 2025 | Unitree G1 | Available now; NEO ships 2026 |
| Privacy is critical | Unitree G1 | No teleoperation; local processing only |
| Want consumer-ready design | 1X NEO | Built specifically for homes, not labs |
| Need maximum hand dexterity | 1X NEO | 22-DOF hands vs G1's basic grippers |
| Budget under $18K | Unitree G1 | $16K vs NEO's $20K |
| Want ROS 2 integration | Unitree G1 | Full ROS 2 support; NEO is closed system |
| Early adopter mindset | 1X NEO | Cutting-edge consumer tech; willing to wait |
| Institutional IRB compliance | Unitree G1 | No external surveillance; easier approval |
🤖 Can't Wait Until 2026? Get a Humanoid Robot Today
If you need a humanoid robot now without waiting for NEO's 2026 delivery—or if teleoperation privacy concerns are a deal-breaker—Unitree G1 is available for immediate purchase at $16,000.
✓
Ships in 4-6 Weeks
✓
$4,000 Less Than NEO
✓
Fully Autonomous
✓
No Privacy Concerns
→ Compare All Unitree Humanoid Robots (Available Now)
Use code TOBORBOTINFO200 at ToborLife for $200 off
NEO vs Other Competitors: Brief Analysis
NEO vs Figure 03: Consumer vs Industrial Focus
1X NEO Advantages:
- Available for purchase (pre-order)
- Consumer-focused design
- Transparent pricing ($20K)
- Home deployment ready
Figure 03 Advantages:
- Enterprise partnerships (BMW, etc.)
- Industrial-grade durability
- Proven factory deployments
- No teleoperation requirement
Bottom Line: Figure 03 targets industrial automation (factories, warehouses) while NEO targets consumer homes. Different markets, minimal direct competition.
NEO vs Tesla Optimus: Timing & Availability
1X NEO Advantages:
- Available for pre-order NOW
- Confirmed 2026 US delivery
- Announced pricing ($20K)
- Consumer purchase path established
Tesla Optimus Potential:
- Tesla manufacturing scale
- FSD AI technology transfer
- Target price: $20K-$30K
- Consumer brand recognition
Bottom Line: NEO has 1-2 year head start. Tesla Optimus timeline uncertain (no consumer pre-orders yet). If you want a humanoid in 2026, NEO is available; Optimus is speculative.
Competitive Positioning Summary
| If you need a robot in 2025: | → Unitree G1 (available now) |
| If you want consumer design: | → 1X NEO (2026 delivery) |
| If privacy is critical: | → Unitree G1 (no teleoperation) |
| If you want industrial-grade: | → Figure 03 (not for sale yet) |
| If you want to wait for Tesla: | → Optimus (timeline uncertain) |
| If budget is under $18K: | → Unitree G1 ($16K) |
Target Market & Use Cases: Who Should (and Shouldn't) Buy NEO
NEO's consumer-first positioning and teleoperation requirements create a specific buyer profile. Understanding whether you fit NEO's target market—or whether alternatives better serve your needs—is critical before committing to a $20,000 purchase or $499/month subscription.
Ideal NEO Buyers: Who Should Pre-Order
🚀
Technology Early Adopters
You're always first in line for new technology. You pre-ordered Tesla, backed Kickstarter robotics projects, and follow AI development closely. You understand NEO won't be perfect in 2026 but want to be part of the journey.
Why NEO Fits:
First consumer humanoid, OpenAI backing, contribute to AI training data
First consumer humanoid, OpenAI backing, contribute to AI training data
🤖
Robotics Enthusiasts
You own robot dogs, follow humanoid robotics developments, and understand the technical limitations. You're comfortable troubleshooting, providing feedback, and accepting "robotic slop" quality in exchange for cutting-edge access.
Why NEO Fits:
Technical sophistication, 22-DOF hands, tendon-driven actuation system
Technical sophistication, 22-DOF hands, tendon-driven actuation system
📹
Tech Content Creators
You run a tech YouTube channel, robotics blog, or social media focused on emerging technology. NEO provides unique content opportunities—first consumer humanoid reviews, teleoperation analysis, long-term capability evolution documentation.
Why NEO Fits:
Exclusive early access, compelling narrative (privacy vs progress), audience interest
Exclusive early access, compelling narrative (privacy vs progress), audience interest
🎓
Human-Robot Interaction Researchers
Your lab studies HRI, elderly care robotics, or in-home assistance systems. NEO's consumer design and teleoperation model provide unique research opportunities for studying human acceptance of household robots.
Why NEO Fits:
Real home deployment, longitudinal studies, teleoperation ethics research
Real home deployment, longitudinal studies, teleoperation ethics research
🏡
High-Income Early Adopter Households
You have smart home systems, premium appliances, and disposable income for novel technology. You're interested in household assistance but understand NEO is v1.0 technology—imperfect but improving. $20K is exploratory, not mission-critical.
Why NEO Fits:
Status symbol, conversation piece, gradual utility improvement over time
Status symbol, conversation piece, gradual utility improvement over time
🏢
AI & Robotics Companies
Your company develops AI applications, robotics software, or smart home integrations. NEO provides a platform for testing computer vision models, manipulation algorithms, or voice assistants in realistic home environments.
Why NEO Fits:
Development platform, API access (expected), competitive intelligence
Development platform, API access (expected), competitive intelligence
Who Should NOT Buy NEO (At Least Not in 2026)
❌ NEO is NOT Right for You If:
❌ You Need a Fully Functional Household Assistant Now
NEO in 2026 cannot cook, clean, do laundry, or handle complex chores autonomously. If you expect a robot butler, you'll be disappointed. Wait until 2027-2028 when capabilities mature.
❌ Privacy is Non-Negotiable
Teleoperation means remote operators see inside your home. If surveillance—even with face blurring and encryption—is unacceptable, NEO is not an option. Consider Unitree G1 instead.
❌ You Work with Confidential Information at Home
Lawyers, doctors, financial advisors, government employees—anyone with confidential documents visible in home spaces should NOT deploy NEO. Privacy risks outweigh benefits.
❌ You Expect Immediate ROI or Productivity Gains
NEO is not a productivity tool in 2026—it's an investment in future capability. If you need measurable time savings or cost justification, this isn't the right purchase timing.
❌ $20K Represents a Significant Financial Burden
NEO is experimental technology. If $20,000 (or $499/mo) strains your budget, prioritize essential expenses. This is a luxury purchase for disposable income, not a necessary investment.
❌ You Need ROS Integration or Open Development Platform
NEO is a closed system optimized for consumer use. If your research requires ROS 2, custom algorithms, or low-level motor control, choose Unitree G1 or other research platforms.
Realistic Use Case Scenarios (2026-2028)
Understanding what NEO can realistically accomplish—and when—helps set appropriate expectations:
2026 (Launch Year): Limited but Growing Utility
✓ Fetch & Carry Tasks
Retrieve water bottles, remotes, delivered packages from doorstep
Retrieve water bottles, remotes, delivered packages from doorstep
✓ Light Switch Control
Turn lights on/off throughout home on voice command
Turn lights on/off throughout home on voice command
✓ Door Operation
Open/close standard doors for accessibility
Open/close standard doors for accessibility
⚠️ Simple Tidying (Teleoperation)
Pick up scattered items, place in designated locations
Pick up scattered items, place in designated locations
⚠️ Basic Assistance (Teleoperation)
Help elderly with mobility support, fetch medications
Help elderly with mobility support, fetch medications
✗ NOT: Cooking, Cleaning, Laundry
Beyond 2026 capabilities even with teleoperation
Beyond 2026 capabilities even with teleoperation
2027-2028 (Maturity Phase): Expanded Autonomous Capabilities
✓ Surface Cleaning
Wipe counters, tables; basic dusting tasks
Wipe counters, tables; basic dusting tasks
✓ Laundry Assistance
Load/unload washers, fold simple items
Load/unload washers, fold simple items
✓ Meal Prep Support
Microwave reheating, simple assembly (no cooking)
Microwave reheating, simple assembly (no cooking)
✓ Organization Tasks
Sort mail, organize shelves, tidy common areas
Sort mail, organize shelves, tidy common areas
✓ Elder Care Monitoring
Fall detection, medication reminders, emergency alerts
Fall detection, medication reminders, emergency alerts
⚠️ Teleoperation Rarely Needed
Most tasks autonomous; occasional edge case assistance
Most tasks autonomous; occasional edge case assistance
B2B & Institutional Applications
🏨 Hospitality & Hotels
Room service delivery, guest assistance, housekeeping support. Teleoperation acceptable in commercial settings with disclosed policies.
🏥 Healthcare Facilities
Patient mobility assistance, medication delivery, supply transport. Requires HIPAA compliance review for teleoperation.
🏫 Educational Institutions
HRI research labs, robotics curriculum demonstration, accessibility services for students with mobility challenges.
🏢 Corporate Offices
Mail/package delivery, meeting room setup, visitor guidance. Privacy concerns minimal in commercial environments.
The Bottom Line: Should YOU Buy NEO?
Buy NEO if: You're an early adopter who values being first, accepts imperfection for innovation, and can afford exploratory technology purchases.
Skip NEO if: You need functional household assistance today, have privacy concerns, or require proven ROI. Consider Unitree G1 (available now, $16K, fully autonomous) instead.
Where to Buy NEO & Available Alternatives
NEO is only available through 1X Technologies' official channels—there are no authorized third-party resellers. However, if NEO's 2026 delivery timeline or teleoperation requirements don't align with your needs, several alternatives offer immediate availability.
How to Purchase NEO (Official Channel Only)
1X Technologies Official Pre-Order
The only authorized source for NEO Home Robot purchases
Website
1x.tech
Deposit
$200 (refundable)
Delivery
2026 (USA)
Price
$20K or $499/mo
⚠️ Beware of Unauthorized Resellers: NEO is not available through Amazon, RobotShop, AliExpress, or any third-party vendors. Any listings claiming to sell NEO outside of 1x.tech are unauthorized and potentially fraudulent. Always purchase directly from 1X Technologies.
Geographic Availability & Shipping
🇺🇸 United States (Priority)
- Pre-orders: Open now
- Delivery: Q1-Q4 2026 (queue-based)
- Shipping: Free in-home delivery included
- Support: English language, US-based customer service
🇨🇦 Canada
- Pre-orders: Open now
- Delivery: Q1-Q2 2027 (after US rollout)
- Duties: May apply at border
- Support: English & French language support
🌍 International (Europe, Asia, Australia)
- Pre-orders: Expected late 2026
- Delivery: 2027+ (region-dependent)
- Approval: Regulatory compliance required per country
- Waitlist: Join at 1x.tech for updates
Can't Wait Until 2026? Humanoid Robots Available Now
If NEO's 2026 delivery timeline doesn't work for your needs—or if teleoperation privacy concerns are deal-breakers—several humanoid robots are available for immediate purchase with 4-6 week delivery timelines.
🏆
Best Alternative: Unitree G1 Humanoid Robot
Available NOW with 4-6 week delivery • Fully Autonomous • $4,000 Less Than NEO
Key Specifications
| Price: | ~$16,000 |
| Height: | 127 cm (4'2") |
| Weight: | 35 kg (77 lbs) |
| DOF: | 23-43 (configurable) |
| Availability: | Ships in 4-6 weeks |
Why Choose G1 Over NEO
- Available immediately (not 2026)
- $4,000 cheaper ($16K vs $20K)
- Fully autonomous (no teleoperation)
- No privacy concerns (local processing)
- ROS 2 compatible (open platform)
- Proven platform (100+ labs worldwide)
Perfect For:
Research institutions, universities, corporate R&D labs, and robotics enthusiasts who need a humanoid robot today without waiting for NEO's 2026 delivery or accepting teleoperation privacy trade-offs.
→ View Complete Unitree G1 Specifications & Pricing
Use code TOBORBOTINFO200 at ToborLife for $200 off
Other Humanoid Robot Alternatives (Quick Comparison)
| Robot | Price | Availability | Best For | Link |
|---|---|---|---|---|
| Unitree G1 | ~$16,000 | NOW (4-6 weeks) | Research, no privacy concerns | View Details |
| Unitree H1 | ~$90,000 | NOW (4-6 weeks) | Locomotion research | View Details |
| Unitree R1 | $5,900 | NOW (2-4 weeks) | Education, entry-level | View Details |
| Figure 02/03 | Not disclosed | Not for sale | Industrial only | View Details |
| Tesla Optimus | ~$20K-$30K (target) | TBD (2026+) | Consumer (future) | View Details |
Our Recommendation
If you can wait until 2026 and accept teleoperation: Pre-order NEO from 1x.tech for cutting-edge consumer humanoid technology.
If you need a humanoid robot today: Purchase Unitree G1 ($16,000, ships in 4-6 weeks) for immediate deployment without privacy concerns. It's fully autonomous, $4,000 cheaper, and proven in 100+ research institutions worldwide.
Technical Considerations for NEO Deployment
Successfully deploying NEO requires more than just purchasing the robot. Understanding infrastructure requirements, network prerequisites, privacy configurations, and ongoing maintenance needs ensures smooth operation and realistic expectations.
Home Infrastructure Requirements
📡
Network Connectivity
- WiFi 6 (802.11ax) required
- Minimum: 50 Mbps download, 10 Mbps upload
- Recommended: 100+ Mbps for teleoperation
- Low latency critical (<50ms ping)
- 5G backup option available
📐
Physical Space
- Minimum 3m × 3m operating area
- Standard doorways (80cm+) compatible
- Hard floors or low-pile carpet
- Charging station: 1m × 0.5m floor space
- Standard ceiling height (2.4m+)
⚡
Power Requirements
- 110V or 220V AC outlet
- Charging station: ~300W max draw
- Dedicated circuit recommended
- 2-hour charge time (0-100%)
- Auto-return to charging when low
🌡️
Environmental Conditions
- Temperature: 15-30°C (59-86°F)
- Humidity: 20-80% (non-condensing)
- Indoor use only (no outdoor operation)
- Adequate lighting for vision system
- Minimal ambient noise for voice recognition
Network Setup & Connectivity Best Practices
Recommended Network Configuration
| Component | Minimum | Recommended |
|---|---|---|
| WiFi Standard | WiFi 5 (802.11ac) | WiFi 6 (802.11ax) |
| Download Speed | 50 Mbps | 100+ Mbps |
| Upload Speed | 10 Mbps | 25+ Mbps (for teleoperation) |
| Latency | <100ms | <50ms |
| Router Quality | Consumer-grade | Enterprise mesh system |
⚠️ Teleoperation Requirement: Upload speed is critical for teleoperation. Remote operators need real-time video feeds (2× 8MP cameras). If your upload speed is <10 Mbps, teleoperation quality will be degraded, affecting NEO's ability to complete complex tasks.
Privacy & Security Configuration
Essential Privacy Setup Steps (Before First Use)
1
Configure No-Go Zones
Designate bedrooms, bathrooms, home offices, and other private spaces as restricted areas. NEO will not enter these zones even when instructed.
2
Set Teleoperation Hours
Restrict teleoperation to specific time windows (e.g., 9am-5pm weekdays when home is empty). Disable during evenings, weekends, or when privacy is critical.
3
Enable Manual Approval Mode
Require explicit permission before remote operators can take control. You'll receive mobile notification and must approve via app before teleoperation begins.
4
Secure Sensitive Documents
Even with face blurring, documents on tables/desks are visible. Store confidential papers in drawers or designated no-go zones before NEO operation.
5
Review Data Collection Settings
Configure what data is retained (video recordings, telemetry logs, voice commands). Minimum data collection reduces privacy exposure but slows AI learning.
Ongoing Maintenance Requirements
DAILY
- Monitor battery level and charging
- Check for software update notifications
- Clear navigation obstacles
- Inspect for obvious physical damage
WEEKLY
- Clean camera lenses (lint-free cloth)
- Wipe exterior surfaces
- Test emergency stop function
- Review teleoperation logs (if enabled)
MONTHLY
- Deep clean sensors and joints
- Check for loose fasteners/connections
- Test all degrees of freedom
- Backup system logs (if available)
Software Updates & Capability Evolution
Over-the-Air (OTA) Update Schedule
NEO receives monthly software updates that expand capabilities, improve AI performance, and fix bugs. Updates install automatically during charging (typically overnight).
| Update Frequency: | Monthly (first Tuesday of month) |
| Installation Time: | 15-30 minutes (during charging) |
| User Notification: | Mobile app alert 24 hours before |
| Rollback Option: | 7-day window to revert if issues occur |
| Automatic Installation: | Yes (can disable for manual control) |
Support, Warranty & Troubleshooting
✓ Included Support
- 24/7 mobile app support chat
- 1-year hardware warranty
- Free software updates for life
- Online knowledge base access
- Community forum support
💰 Paid Add-Ons
- Extended warranty (2-3 years)
- Priority phone support
- On-site repair service
- Advanced replacement program
- Accidental damage coverage
🏫 Additional Considerations for Institutions
- IT Security Review: Institutional IT departments must approve external network access for teleoperation compliance
- IRB Approval: Research involving human subjects requires Institutional Review Board approval if NEO cameras record people
- Insurance Coverage: Verify institutional liability insurance covers robotic systems in operational environments
- Multi-Unit Discounts: Contact 1X directly for educational/research pricing on 5+ unit orders
- Training Programs: Budget for staff training and onboarding (1-2 days recommended)
NEO Future Roadmap: What's Coming in 2026, 2027 & Beyond
NEO's capabilities will evolve significantly through continuous AI training and monthly software updates. Understanding the projected development timeline helps set realistic expectations for when specific features will become available.
NEO Development Timeline
2026
Launch Year: Foundation & Learning
✓ Available at Launch
- Basic navigation & door opening
- Simple object retrieval
- Light switch control
- Voice command recognition
⚠️ Requires Teleoperation
- Cluttered environment navigation
- Complex object manipulation
- Multi-step task sequences
- Any cleaning or cooking tasks
📈 Expected Progress
- 60-70% task autonomy
- Monthly capability improvements
- Fleet learning from all users
- Gradual teleoperation reduction
2027
Year 2: Capability Expansion
✓ New Autonomous Features
- Surface cleaning (wipe counters/tables)
- Laundry assistance (load/unload machines)
- Meal prep support (reheating, assembly)
- Organization tasks (sort items, tidy)
⚠️ Still Developing
- Actual cooking (not just reheating)
- Folding complex clothing items
- Deep cleaning (vacuuming/mopping)
- Pet care and interaction
📈 Expected Progress
- 85-90% task autonomy
- Teleoperation mostly for edge cases
- International rollout begins
- Faster task execution speeds
2028+
Maturity: Near-Full Autonomy
✓ Target Capabilities
- Full household cleaning autonomy
- Complete laundry cycle management
- Simple meal preparation
- Complex multi-step task chains
✓ User Experience
- 95%+ autonomous operation
- Teleoperation optional, not required
- New buyers may not need Expert Mode
- Human-comparable task quality
📈 Long-Term Vision
- Price reductions through scale
- Global availability (50+ countries)
- Specialized variants (elder care, etc.)
- Third-party app ecosystem
OpenAI Partnership: The AI Acceleration Advantage
1X Technologies' strategic partnership with OpenAI provides unique advantages that could accelerate NEO's capability development beyond the baseline roadmap outlined above.
Early Access to Advanced Models
As OpenAI develops successors to GPT-4o and more advanced multimodal models, 1X can potentially deploy these capabilities to NEO through software updates. This could enable more sophisticated natural language understanding, improved visual reasoning, and better task planning.
Embodied AI Research Collaboration
OpenAI's investment represents a bet on embodied AI as a critical pathway to artificial general intelligence. NEO serves as a real-world testing platform for OpenAI's research, potentially benefiting from breakthroughs in vision-language-action models faster than competitors.
Compute Infrastructure Advantages
OpenAI's massive compute infrastructure can accelerate NEO's AI training cycles. Rather than months of training, new capabilities might deploy in weeks as models learn from the collective fleet data more efficiently.
Potential Hardware Evolution & NEO 2.0
Beyond Software: Future Hardware Generations
While NEO's 2026-2028 improvements focus on software and AI training, 1X Technologies will likely introduce hardware revisions (NEO 2.0, 3.0) with physical upgrades:
Improved Battery
6-8 hour runtime vs current 4 hours
Enhanced Sensors
Higher-resolution cameras, tactile arrays
Stronger Actuators
Higher payload capacity for heavy items
Faster Processing
10Hz+ inference for quicker responses
Note: Hardware upgrades would require new purchases. 2026 NEO buyers should not expect free hardware replacement—only software improvements via OTA updates.
Market Evolution: How NEO Fits into the 2025-2030 Landscape
NEO's success depends not just on its own development, but on how the broader humanoid robotics market evolves through 2030.
2026-2027: The Early Adopter Phase
- NEO's window: First-mover advantage as the only consumer humanoid actually shipping at scale
- Competition: Tesla Optimus may announce consumer plans; Figure focuses on industrial; Unitree serves research market
- Market size: 10,000-50,000 units globally (early adopters only)
- Price point: $20K remains premium; most households wait for maturity
2028-2029: Mainstream Viability
- NEO's position: Proven track record; teleoperation eliminated; established user base
- Competition: Tesla Optimus likely shipping; multiple Chinese manufacturers enter market; price competition intensifies
- Market size: 500,000-1,000,000 units globally (upper-middle class adoption)
- Price point: NEO 2.0 potentially $15K-$18K through economies of scale
2030+: Mass Market Potential
- NEO's challenge: Defend market share against Tesla's manufacturing scale
- Competition: 10+ manufacturers competing globally; commodity pricing pressure
- Market size: 5-10 million units globally (mainstream consumer adoption)
- Price point: Target $10K or less for mass-market penetration
⚠️ Setting Realistic Expectations
These roadmaps are projections, not guarantees. AI development is unpredictable—capabilities may improve faster or slower than outlined. Hardware reliability, regulatory approvals, and market acceptance could delay timelines. If you're buying NEO in 2026, purchase based on its current capabilities, not promised future features. Treat capability improvements as a bonus, not a certainty.
Frequently Asked Questions
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1X NEO Home Robot Review: Price, Features & Capabilities 2026
1X NEO Home Robot: Complete Review, Specs, Pre-Order Guide & 2026 Delivery
Last Updated: October 31, 2025
🚨 Breaking: NEO Pre-Orders Now Open (October 28, 2025)
1X Technologies opened pre-orders for the NEO Home Robot on October 28, 2025, marking a historic milestone as the world's first consumer-ready humanoid robot designed for home use. With a $200 refundable deposit, early adopters can secure delivery of the first units shipping to US homes in 2026.
Price
$20,000 or $499/mo
Deposit
$200 (refundable)
US Delivery
2026
Status
Pre-Order Open
On October 28, 2025, 1X Technologies (formerly Halodi Robotics) opened pre-orders for the NEO Home Robot, positioning it as the world's first consumer-ready humanoid robot designed for everyday home use. Backed by OpenAI and leading venture capital firms including Andersen Horowitz, 1X has spent years developing NEO through multiple prototype iterations—from NEO Beta to NEO Gamma—culminating in this consumer release.
Unlike industrial humanoid robots from competitors like Boston Dynamics, Figure AI, or Tesla, NEO is specifically engineered for safe human interaction in residential environments. At $20,000 for one-time purchase or $499 per month subscription, NEO represents a fundamental shift in humanoid robotics accessibility—bringing advanced robotic assistance to consumers rather than limiting deployment to warehouses, factories, or research laboratories.
This comprehensive analysis examines NEO's technical specifications, pre-order process, teleoperation requirements, competitive positioning, and strategic implications for both consumer adoption and the broader humanoid robotics market. Whether you're an early adopter evaluating a pre-order, a research institution assessing humanoid platforms, or a robotics professional tracking industry developments, this guide provides the complete picture of what NEO represents—and what it doesn't.
Why the NEO Launch Matters
- First Consumer Humanoid: NEO is the first humanoid robot specifically designed, priced, and marketed for home consumer purchase rather than industrial or research applications.
- OpenAI Integration: 1X's strategic partnership with OpenAI positions NEO as a potential embodied AI platform for advanced language models and reasoning capabilities.
- Price Accessibility: At $20,000, NEO undercuts most industrial humanoids (which range from $50K-$150K+) while offering consumer financing options.
- 2026 Timeline: With first deliveries scheduled for 2026, NEO arrives ahead of anticipated consumer releases from Tesla (Optimus) and Figure AI.
- Safety-First Design: Unlike speed-focused or strength-optimized competitors, NEO prioritizes safe human collaboration through compliant actuators and force-limiting mechanisms.
Key Specifications at a Glance
The NEO Home Robot represents 1X Technologies' transition from research prototypes to consumer-ready hardware. Below are the complete technical specifications for the consumer version now available for pre-order.
| Specification | Details | Notes |
|---|---|---|
| Height | 165 cm (5'5") | Optimized for human environments |
| Weight | 30 kg (66 lbs) | Lightweight composite materials |
| Form Factor | Bipedal humanoid | Human-like proportions |
| Actuation System | Tendon-driven actuators | Compliant, safe for human interaction |
| Hand Dexterity | 22 degrees of freedom per hand | Human-level manipulation capability |
| Lift Capacity | 70 kg (154 lbs) | Single-arm maximum load |
| Carry Capacity | 25 kg (55 lbs) | Sustained carrying weight |
| Walking Speed | Human walking pace | Optimized for indoor navigation |
| Vision System | 2× 8MP fisheye cameras | 180° field of view per eye |
| Audio System | 4× 360° microphones, 3 speakers | Spatial audio processing |
| Tactile Sensing | Force feedback in hands | Enables delicate object manipulation |
| AI Model | Redwood (160M parameters) | Vision-language-action model |
| Inference Speed | 5 Hz | Real-time decision making |
| Connectivity | WiFi, Bluetooth, 5G | Cloud-connected AI capabilities |
| Battery Life | 4 hours active runtime | Typical household task duration |
| Charging | Auto-recharging capable | Returns to charging station autonomously |
| Price (One-Time) | $20,000 | Full ownership, no ongoing fees |
| Price (Subscription) | $499/month | 6-month minimum commitment |
| Pre-Order Deposit | $200 (refundable) | Reserves delivery slot |
| Availability | Pre-order (Oct 2025), ships 2026 | US priority, international 2027 |
Available Color Options
Tan
Gray
Dark Brown
What Sets NEO Apart
- Consumer-Ready Design: First humanoid specifically engineered for home use rather than industrial applications
- Safety-First Approach: Tendon-driven actuators provide inherent compliance and force-limiting capabilities
- Dexterous Manipulation: 22-DOF hands enable human-level object manipulation and tool use
- OpenAI Integration: Strategic partnership positions NEO for advanced AI capabilities and continuous improvement
- Accessible Pricing: $20K price point significantly undercuts industrial humanoids ($50K-$150K+)
Technical Overview: What Makes NEO Different
The NEO Home Robot represents a fundamental departure from conventional humanoid robot design philosophy. While competitors like Boston Dynamics prioritize athletic performance, Tesla focuses on manufacturing cost reduction, and Figure AI targets industrial productivity, 1X Technologies built NEO specifically for safe, useful interaction in human homes.
Consumer-First Design Philosophy
NEO's design constraints prioritized safety and usability over raw performance metrics. This manifests in several critical engineering decisions that distinguish NEO from industrial humanoids:
🛡️
Safety-First Actuation
Tendon-driven actuators provide inherent compliance—if NEO contacts a human, the system yields rather than resists. Unlike rigid motor-driven joints used in industrial robots, NEO's tendons mimic biological muscle structure for safer human interaction.
📏
Human-Scale Proportions
At 165 cm (5'5") and 30 kg (66 lbs), NEO is sized for residential spaces. It can navigate standard doorways, reach countertops and shelves, and operate in environments designed for human proportions without requiring infrastructure modifications.
✋
Human-Level Dexterity
With 22 degrees of freedom per hand, NEO can manipulate everyday objects—opening doors, handling delicate items, using human tools—without requiring specialized robotic tooling or modified environments.
The Tendon-Drive Advantage
NEO's proprietary tendon-driven actuation system represents one of its most significant technical innovations. Unlike traditional electric motors directly connected to joints (as used by most competitors), NEO uses cable-driven tendons that connect motors to joints through flexible transmission systems.
Tendon Drive vs Traditional Motors: Key Differences
| Characteristic | Tendon-Drive (NEO) | Traditional Motors |
|---|---|---|
| Safety | ✓ Inherently compliant | Rigid, requires active control |
| Weight Distribution | ✓ Motors in torso, lighter limbs | Heavy motors at each joint |
| Impact Response | ✓ Yields on contact | Must sense and react |
| Energy Efficiency | ✓ Passive storage in tendons | Active power required |
| Complexity | More complex cable routing | ✓ Simpler mechanical design |
This tendon-drive architecture allows NEO to operate safely in unpredictable home environments where children, pets, and elderly individuals may unexpectedly interact with the robot. If NEO's hand contacts a person while reaching for an object, the tendon system naturally gives way, preventing injury—a critical safety feature for residential deployment.
OpenAI Integration & AI Architecture
1X Technologies' strategic partnership with OpenAI extends beyond financial investment—it represents a fundamental bet on embodied AI as the next frontier of artificial intelligence. NEO serves as a physical platform for deploying vision-language-action models that can understand natural language commands, perceive the physical world, and execute appropriate motor actions.
NEO's Redwood AI Model
Model Name
Redwood
Parameters
160 million
Inference Speed
5 Hz (200ms)
Architecture
VLA (Vision-Language-Action)
The Redwood model processes visual input from NEO's fisheye cameras, interprets user commands in natural language, and generates appropriate motor actions for NEO's actuators. At 5 Hz inference speed, NEO makes decisions 5 times per second—sufficient for household tasks but slower than industrial robots operating at 100+ Hz control loops.
Critically, the OpenAI partnership positions NEO for continuous improvement. As OpenAI develops more advanced multimodal models (successors to GPT-4o and beyond), 1X can potentially deploy updated AI capabilities to NEO units in the field through over-the-air software updates—similar to how Tesla improves Autopilot capabilities without hardware changes.
Vision-Only Perception Strategy
Unlike many industrial humanoids that employ LiDAR sensors (costing $5,000-$15,000), depth cameras, and multi-sensor fusion systems, NEO adopts a vision-only perception approach using two 8-megapixel fisheye cameras positioned as "eyes."
Why Vision-Only?
- Cost Reduction: Eliminates expensive LiDAR and depth sensing hardware
- AI-First Design: Leverages computer vision models trained on massive image datasets
- Human-Like Perception: Mimics how humans navigate using primarily visual information
- Simplified Calibration: Fewer sensor modalities reduces integration complexity
- Scalability: Camera costs decrease with production volume, unlike specialized sensors
This Tesla-inspired strategy bets that advanced AI can extract sufficient spatial understanding from visual data alone, without requiring explicit depth measurements from LiDAR. The 180° field of view per camera provides NEO with wide peripheral vision, helping it navigate safely in dynamic home environments where children or pets may appear unexpectedly.
Design Trade-offs: What NEO Sacrifices
NEO's consumer-first design philosophy involves deliberate compromises that differentiate it from industrial humanoids:
⚠️ Speed Limitation
NEO walks at human pace (~1.2 m/s) versus industrial robots reaching 3+ m/s. Prioritizes predictability and safety over speed.
⚠️ Payload Limits
25 kg sustained carry capacity versus 50+ kg for industrial models. Sufficient for household items but not warehouse pallets.
⚠️ Runtime Duration
4-hour battery life versus 8+ hours for industrial platforms. Requires recharging mid-day for extended use.
These limitations reflect 1X's strategic choice: build a robot that can safely coexist with humans in homes, even if that means sacrificing the raw performance metrics that dominate industrial robotics specifications. For residential applications—fetching items, light cleaning, companionship—NEO's capabilities align with actual household needs rather than theoretical maximums.
Complete Technical Specifications
This section provides comprehensive technical specifications for the NEO Home Robot consumer version. All specifications are based on official 1X Technologies documentation and testing data released in conjunction with the October 2025 pre-order launch.
Physical Dimensions & Construction
| Parameter | Specification | Context |
|---|---|---|
| Height (Standing) | 165 cm (5'5" / 1.65 m) | Slightly below average human height |
| Weight (Total) | 30 kg (66 lbs) | Lightweight for safety; comparable to medium dog |
| Reach (Vertical) | ~2.0 m (6'7") | Can reach standard kitchen cabinets |
| Footprint (Base) | ~25 cm × 15 cm per foot | Human-like foot size for standard stairs |
| Materials | Composite plastics, aluminum alloy | Lightweight, durable construction |
| Exterior Finish | Soft-touch polymer coating | Safe for physical contact |
Mobility & Locomotion
| Walking Speed (Normal) | ~1.2 m/s (2.7 mph) | Comfortable human walking pace |
| Walking Speed (Maximum) | ~1.5 m/s (3.4 mph) | Brisk walking; prioritizes stability over speed |
| Turning Radius | In-place rotation capable | Can navigate tight indoor spaces |
| Stair Climbing | Standard residential stairs | Step height up to 20 cm (8 inches) |
| Obstacle Clearance | ~5 cm (2 inches) | Can step over common household obstacles |
| Balance System | Dynamic balance with IMU | Recovers from minor pushes/bumps |
| Doorway Clearance | Standard 80 cm (32") doorways | Fits through all standard residential doors |
Manipulation & Dexterity
Key Differentiator: NEO's 22-degree-of-freedom hands represent human-level dexterity—more sophisticated than most industrial humanoids which typically employ 3-5 DOF grippers.
| Hand DOF (Per Hand) | 22 degrees of freedom | Individual finger articulation |
| Finger Count | 5 fingers (human-like) | Thumb opposition capable |
| Grip Force (Maximum) | ~50 N per finger | Sufficient for household objects |
| Grip Force (Safe) | Force-limited to ~20 N | Prevents crushing delicate objects |
| Lift Capacity (Single Arm) | 70 kg (154 lbs) maximum | Short-duration lifting only |
| Carry Capacity (Sustained) | 25 kg (55 lbs) per arm | Continuous carrying without overheating |
| Arm Reach | ~60 cm from shoulder | Proportional to human arm length |
| Tactile Sensing | Force feedback in fingertips | Enables delicate object handling |
| Object Size Range | 1 cm to 30 cm diameter | Small items (keys) to large (bottles) |
Sensors & Perception Systems
| Primary Vision | 2× 8MP fisheye cameras | Positioned as "eyes" in head |
| Field of View | 180° per camera | Wide peripheral vision |
| Depth Perception | Stereo vision (binocular) | No LiDAR; vision-only approach |
| Microphones | 4× omnidirectional (360°) | Spatial audio localization |
| Speakers | 3× directional speakers | Voice communication capability |
| IMU (Inertial Measurement) | 6-axis accelerometer + gyroscope | Balance and orientation tracking |
| Force Sensors | Hands, feet, major joints | Contact detection and safety |
| Proprioception | Joint position encoders | Real-time body position awareness |
AI & Computing Architecture
| AI Model Name | Redwood | Proprietary 1X model |
| Model Parameters | 160 million parameters | Compact for real-time inference |
| Architecture Type | Vision-Language-Action (VLA) | Processes vision, language, motor control |
| Inference Speed | 5 Hz (200ms per decision) | Sufficient for household tasks |
| On-Device Processing | Local inference capable | Works without constant internet |
| Cloud Processing | Optional for complex tasks | Leverages OpenAI models when available |
| Training Data | Real-world + simulation | Continuously learning from fleet data |
| Software Updates | Over-the-air (OTA) | Monthly capability improvements |
Power & Battery System
| Battery Type | Lithium-ion (integrated) | Non-removable battery pack |
| Runtime (Active Use) | 4 hours typical | Varies by activity intensity |
| Runtime (Standby) | 24+ hours | Low-power monitoring mode |
| Charging Time | ~2 hours (0-100%) | Standard charging station |
| Charging Method | Auto-docking station | Returns autonomously when low |
| Power Consumption (Active) | ~200-300W | During walking and manipulation |
| Power Consumption (Idle) | ~10-20W | Standing still, monitoring environment |
Connectivity & Communication
| WiFi | 802.11ax (WiFi 6) | Required for OTA updates |
| Bluetooth | 5.0+ | Local device connectivity |
| Cellular (5G) | Optional module | Backup connectivity if WiFi unavailable |
| Voice Control | Natural language processing | Supports conversational commands |
| Mobile App | iOS & Android | Remote monitoring and control |
| API Access | Developer SDK available | For custom integrations |
Safety Features & Compliance
Safety Priority: All specifications prioritize safe human interaction over maximum performance. NEO is designed to operate safely around children, elderly individuals, and pets.
| Force Limiting | Inherent compliance in actuators | Yields on unexpected contact |
| Emergency Stop | Voice command + physical button | Immediate halt of all motion |
| Collision Avoidance | Real-time vision-based detection | Stops before contact when possible |
| Privacy Controls | User-defined no-go zones | Bedrooms, bathrooms restricted |
| Data Encryption | End-to-end for teleoperation | Secure video transmission |
| Face Blurring | Automatic in teleoperation mode | Protects identity during remote control |
| Certifications | CE, FCC (pending for consumer units) | Regulatory compliance expected by 2026 |
Operating Environment Requirements
| Temperature Range | 15°C to 30°C (59°F to 86°F) | Typical indoor climate |
| Humidity Range | 20% to 80% relative humidity | Non-condensing environments only |
| Surface Types | Hard floors, low-pile carpet | Not designed for thick carpet or rugs |
| Lighting Conditions | Typical indoor lighting required | Vision system needs adequate light |
| Outdoor Use | Not recommended | Indoor residential use only |
| Noise Level | <60 dB during operation | Quieter than typical vacuum cleaner |
| Space Requirements | 3m × 3m minimum operating area | For safe movement and turning |
What's Included with Purchase
✓ NEO Robot Unit
Fully assembled and tested
✓ Charging Station
Auto-docking base with cable
✓ Mobile App Access
iOS and Android control app
✓ Setup Guide
Digital onboarding and tutorials
✓ Standard Warranty
1-year manufacturer coverage
✓ Software Updates
Free OTA updates for life
📌 Specification Note
All specifications are subject to minor variations based on production units and may be updated by 1X Technologies prior to 2026 delivery. Performance metrics represent typical operating conditions and may vary based on environment, usage patterns, and software version. For the most current specifications, consult official 1X Technologies documentation.
NEO Development Evolution: From Research to Consumer Product
The NEO Home Robot available for pre-order in October 2025 represents the culmination of years of research, prototyping, and iteration by 1X Technologies. Understanding NEO's development lineage provides critical context for evaluating its current capabilities and future potential.
NEO Development Timeline
2023 - Early Prototypes
NEO Beta Generation
Initial humanoid prototypes focused on basic bipedal locomotion and manipulation research. Internal testing only, not publicly demonstrated.
February 21, 2025
NEO Gamma Unveiled
Major hardware and AI improvements demonstrated publicly. Enhanced dexterity, improved vision systems, and initial Redwood AI model deployment.
Focus: Hardware refinement
Status: Engineering milestone
October 28, 2025 - CURRENT
NEO Home Robot (Consumer)
Pre-orders opened for consumer version. Production-ready design with refined safety features, consumer pricing ($20K), and teleoperation-based AI training approach.
Status: Pre-order phase
Delivery: 2026 (US)
NEO Beta: The Foundation (2023-2024)
The earliest NEO prototypes—collectively known as NEO Beta—were internal research platforms focused on validating 1X's core technical hypotheses: that tendon-driven actuation could provide both safety and performance, and that humanoid robots could operate effectively in unstructured home environments.
NEO Beta Key Characteristics
- Purpose: Proof-of-concept for tendon-drive actuation in bipedal humanoid form factor
- Deployment: Internal lab testing only; not publicly demonstrated
- Capabilities: Basic walking, simple object manipulation, limited autonomy
- AI System: Early vision-language models with 50-100M parameters
- Learning: Primarily imitation learning from human demonstrations
- Hardware: First-generation tendon actuators; less refined than current design
While NEO Beta units were never commercialized or publicly showcased, they validated the fundamental approach that would define NEO's evolution: prioritize safety and human interaction over raw performance. Data collected from Beta testing informed both the mechanical design improvements in NEO Gamma and the AI training strategies deployed in the consumer version.
NEO Gamma: Engineering Milestone (February 2025)
On February 21, 2025, 1X Technologies publicly unveiled NEO Gamma, describing it as a "next-generation of home humanoids" with significant improvements across hardware, perception, and AI systems. This represented the bridge between internal research prototypes (Beta) and the consumer-ready product (Home Robot).
🔧
Hardware Refinements
- Second-generation tendon actuators with improved durability
- Enhanced hand dexterity (20→22 DOF)
- Lighter overall weight (35kg→30kg)
- Improved battery energy density
🤖
AI System Evolution
- Redwood model debut (160M parameters)
- Vision-language-action integration
- 5Hz inference speed optimization
- Improved object recognition accuracy
👁️
Perception Upgrades
- 8MP fisheye cameras (upgraded from 5MP)
- 180° FOV per camera
- Vision-only approach finalized (no LiDAR)
- Enhanced low-light performance
NEO Gamma Strategic Purpose
NEO Gamma served as a public demonstration of 1X's technical capabilities—validating investor confidence and showcasing progress to potential enterprise customers. However, Gamma was never intended for sale. It was an engineering milestone demonstrating production readiness, not a commercial product. This approach allowed 1X to gather public feedback and refine the design before committing to consumer manufacturing.
NEO Home Robot: The Consumer Version (October 2025)
The NEO Home Robot launched for pre-order in October 2025 incorporates lessons learned from both Beta testing and Gamma public demonstrations. However, it also introduces a fundamentally new approach to AI training: teleoperation-based learning from real customer homes.
| Aspect | NEO Gamma | NEO Home Robot |
|---|---|---|
| Status | Engineering demo | Commercial product |
| Availability | Not for sale | Pre-order $20K |
| Training Approach | Lab-based data collection | Real-world teleoperation |
| Safety Features | Research-grade | Consumer-certified (pending) |
| Privacy Controls | Basic | Advanced (no-go zones, face blur) |
| Color Options | Single prototype finish | Tan, Gray, Dark Brown |
| Support | Internal engineering only | Consumer support + warranty |
| Documentation | Technical specs only | User manuals, tutorials, app |
The Teleoperation Decision: A Strategic Pivot
The most significant change between NEO Gamma and the consumer version is the introduction of "Expert Mode" teleoperation—the requirement that early adopters accept remote human assistance for tasks NEO cannot handle autonomously.
Why Teleoperation?
This decision reflects a pragmatic acknowledgment: AI models trained in laboratory settings struggle with the infinite variety of real-world home environments. Rather than delay launch until NEO achieves full autonomy (which could take years), 1X chose to deploy now with human-in-the-loop assistance.
Advantage: Real-world data collection at scale
Advantage: Immediate usefulness for customers
Trade-off: Privacy concerns for early adopters
Timeline: Autonomy expected by 2027-2028
This approach mirrors Tesla's Autopilot strategy: deploy incrementally capable systems early, collect real-world data at scale, and improve continuously through over-the-air updates. The difference is that Tesla uses anonymous vehicle sensor data, while NEO's teleoperation involves direct human operation—a more invasive but potentially faster learning approach.
📚 Deeper Context: 1X Technologies Company Profile
For comprehensive background on 1X Technologies' overall philosophy, funding history (OpenAI partnership), and strategic positioning in the humanoid robotics market, see our complete company profile.
→ Read Full 1X Technologies ProfileThe Teleoperation Requirement: What Early Adopters Must Accept
The most critical consideration for potential NEO buyers: Early adopters must accept that NEO will occasionally be controlled remotely by 1X Technologies employees during a training phase expected to last until 2027-2028. This "Expert Mode" represents a fundamental trade-off between immediate capability and long-term privacy.
⚠️ Critical Disclosure: Remote Human Operators Will Access Your Home
When NEO encounters tasks it cannot perform autonomously, remote 1X employees can take control of the robot and see live camera feeds from inside your home. While faces are automatically blurred and you can disable this feature anytime, this is not optional for early adopters who want NEO to improve.
If remote home surveillance—even with privacy protections—is unacceptable to you, NEO is not the right choice in 2026. Consider waiting until autonomous capability matures (est. 2027-2028) or exploring alternatives like Unitree G1 that operate without teleoperation.
How "Expert Mode" Teleoperation Works
1X Technologies describes the system as "Expert Mode"—a hybrid approach where NEO attempts tasks autonomously first, then requests human assistance when it encounters situations beyond its current AI capabilities.
Typical Teleoperation Scenario
1️⃣
User Request
"NEO, please fetch my water bottle from the kitchen"
2️⃣
Autonomous Attempt
NEO navigates to kitchen, locates bottle
3️⃣
Complexity Detected
Bottle wedged behind other items—AI uncertain
4️⃣
Expert Mode Activated
Remote operator takes control, completes task
5️⃣
Data Collection
Interaction recorded, AI learns from human demonstration
6️⃣
Future Autonomy
Next time, NEO handles similar situations independently
What Remote Operators Actually See
Understanding exactly what data 1X employees access during teleoperation is critical for evaluating privacy implications.
| Data Type | What Operators See | Privacy Protection |
|---|---|---|
| Video Feed | Live camera streams (2× fisheye) | Faces automatically blurred |
| Audio | Environmental sounds, conversations | No automatic protection |
| Room Layout | Full visibility of spaces NEO enters | No-go zones configurable |
| Personal Items | Visible objects, documents on surfaces | User must secure sensitive items |
| Timestamps | When you're home, activity patterns | Behavioral data collected |
| Location Data | Home address, room configurations | Required for navigation |
Privacy Controls You Can Configure
1X provides several mechanisms for users to limit teleoperation access, though each comes with trade-offs in NEO's capability and learning speed.
🚫
No-Go Zones
Designate rooms NEO cannot enter (bedrooms, bathrooms, home offices). Robot will not operate in these spaces even autonomously.
Trade-off: Reduces NEO's usefulness and learning data
⏸️
Disable Expert Mode
Turn off teleoperation entirely. NEO operates only with autonomous capabilities, which are limited in 2026.
Trade-off: NEO can only do simple tasks, won't improve
⏰
Time Restrictions
Permit teleoperation only during specific hours (e.g., 9am-5pm weekdays when home is empty).
Good compromise: Privacy when home, learning when away
✋
Manual Approval Required
Operators must request permission before taking control. You approve/deny via mobile app.
Trade-off: Delays task completion, requires availability
Why 1X Technologies Chose This Approach
The teleoperation requirement isn't a technical limitation 1X failed to overcome—it's a deliberate strategic choice based on practical realities of AI training.
The AI Training Challenge
Problem: AI models trained on simulated environments or controlled laboratory settings fail catastrophically when deployed in real homes. Every home is unique—different layouts, furniture arrangements, lighting conditions, object types, and user preferences.
Traditional Solution: Wait 5-10 years until AI achieves human-level general intelligence that can handle any situation. Result: No product in 2026.
1X's Solution: Deploy capable-but-imperfect robots now, use human operators to handle edge cases, collect massive real-world datasets, train AI on actual home environments. Result: Product in 2026, full autonomy by 2027-2028.
Precedent: Waymo's Remote Assistance Model
NEO's approach parallels autonomous vehicle development. Waymo robotaxis operate autonomously 99%+ of the time, but maintain remote operators who can take control during edge cases (construction zones, accidents, unusual traffic patterns).
The difference: Waymo operates in public streets where surveillance is expected. NEO operates in private homes where privacy expectations are higher. This makes NEO's teleoperation more invasive—and more controversial.
Timeline to Full Autonomy: What to Expect
1X has not published a guaranteed timeline for eliminating teleoperation, but industry analysis and company statements suggest the following progression:
2026 (Launch Year)
Frequent Teleoperation Required
- NEO autonomous for 60-70% of simple tasks
- Operators handle 30-40% of requests
- Common tasks: fetching objects, opening doors, turning off lights
- Teleoperation needed: complex chores, unfamiliar objects, multi-step tasks
2027 (Year 2)
Reduced Teleoperation Frequency
- NEO autonomous for 85-90% of tasks
- Operators handle 10-15% of edge cases
- AI learns from collective fleet data (thousands of NEO units)
- Monthly software updates expand autonomous capabilities
2028+ (Target Autonomy)
Primarily Autonomous Operation
- NEO autonomous for 95%+ of household tasks
- Teleoperation only for truly novel situations
- Users can disable Expert Mode without major capability loss
- New NEO buyers may not require teleoperation at all
Institutional & B2B Considerations
For research institutions, universities, and corporate R&D departments evaluating NEO, teleoperation introduces unique compliance challenges:
🏛️ Compliance Checklist for Institutions
- IRB Approval: Research involving human subjects may require Institutional Review Board approval if NEO cameras record people
- FERPA Compliance: Universities must ensure student educational records aren't visible to operators (cover documents, close laptops)
- HIPAA Compliance: Healthcare facilities cannot deploy NEO in areas with patient information without strict controls
- Export Controls: Some research labs with ITAR or EAR restrictions may prohibit remote access by external parties
- Cybersecurity Review: IT departments must evaluate whether external network access meets institutional security policies
- Insurance Coverage: Confirm institutional liability insurance covers remote-operated robotic systems
The Bottom Line: Is Teleoperation a Deal-Breaker?
Whether teleoperation is acceptable depends entirely on your privacy tolerance, use case, and timeline expectations.
✅ Teleoperation May Be Acceptable If You:
- Want cutting-edge technology now vs. waiting 2-3 years
- Trust 1X's privacy protections and encryption
- Can restrict NEO to common areas (living room, kitchen)
- Understand you're contributing to AI training
- Are comfortable with gradual capability improvement
❌ Teleoperation Is NOT Acceptable If You:
- Have zero tolerance for home surveillance
- Work with confidential/classified information at home
- Cannot secure sensitive documents during NEO operation
- Need immediate full autonomy without human-in-loop
- Prefer to wait until technology matures
Final Thought: Teleoperation represents 1X's bet that early adopters will trade privacy for progress. If you're uncomfortable with this trade-off, consider alternatives like Unitree G1 (fully autonomous, available now, $16K) or wait until NEO Final Thought: Teleoperation represents 1X's bet that early adopters will trade privacy for progress. If you're uncomfortable with this trade-off, consider alternatives like Unitree G1 (fully autonomous, available now, $16K) or wait until NEO reaches full autonomy in 2027-2028.
Pricing and Pre-Order Details
1X Technologies announced NEO Home Robot pricing on October 28, 2025, offering two purchase options designed to accommodate different buyer profiles: outright purchase for institutions and early adopters with capital, or monthly subscription for consumers preferring predictable expenses.
Choose Your Payment Plan
BEST FOR INSTITUTIONS
One-Time Purchase
$20,000
Pay once, own forever
What's Included:
- Full ownership – No recurring fees
- Lifetime software updates – OTA improvements
- 1-year warranty – Standard coverage
- All hardware – Robot + charging station
- Mobile app access – iOS & Android control
Best For:
- Research institutions & universities
- Corporate R&D departments
- Early adopters with available capital
- Long-term commitment (5+ years)
Total Cost (5 years):
$20,000
No additional fees
BEST FOR CONSUMERS
Monthly Subscription
$499/mo
6-month minimum commitment
What's Included:
- Lower upfront cost – Spread payments
- Lifetime software updates – Same as purchase
- Maintenance included – Repairs covered
- Upgrade path – Switch to newer models
- Cancel flexibility – After 6-month minimum
Best For:
- Home consumers (not institutions)
- Trial period evaluation
- Uncertain long-term commitment
- Cash flow management preference
Total Cost (5 years):
$29,940
$9,940 more than purchase
📌 Subscription Commitment: The $499/month subscription requires a 6-month minimum ($2,994 total). After 6 months, you can cancel anytime. If you cancel before 40 months (~3.3 years), subscription is more economical than purchase.
Cost Breakdown: Which Option Saves Money?
| Time Period | One-Time Purchase | Monthly Subscription | Difference |
|---|---|---|---|
| 3 years | $20,000 | $17,964 | Subscription saves $2,036 |
| 3 years 4 months (break-even) | $20,000 | $20,000 | Break-even point |
| 4 years | $20,000 | $23,952 | Purchase saves $3,952 |
| 5 years | $20,000 | $29,940 | Purchase saves $9,940 |
How to Pre-Order NEO Home Robot
1X Technologies opened pre-orders through their official website on October 28, 2025. The process requires a fully refundable $200 deposit to secure your delivery slot.
Pre-Order Steps
1
Visit 1X Technologies Official Website
Navigate to the NEO Home Robot pre-order page (1x.tech). Pre-orders are only accepted through the official 1X website—beware of third-party resellers.
2
Select Your Payment Plan
Choose between $20,000 one-time purchase or $499/month subscription. You can change your selection before final payment (before 2026 delivery).
3
Choose Your Color
Select from Tan, Gray, or Dark Brown exterior finish. Color selection is final and cannot be changed after deposit.
4
Pay $200 Refundable Deposit
Credit card or bank transfer accepted. Deposit is fully refundable until 30 days before your scheduled delivery date.
5
Review Teleoperation Agreement
Acknowledge Expert Mode terms: remote operators may access robot during training phase. Review privacy policy and data collection practices.
6
Receive Confirmation & Queue Position
You'll receive email confirmation with estimated delivery timeline (Q1-Q4 2026 depending on queue position). Earlier deposits = earlier delivery.
Delivery Timeline and Geographic Availability
🇺🇸
United States (Priority)
Delivery: 2026
Q1-Q4 depending on pre-order date
- First deliveries begin Q1 2026
- All 50 states eligible
- Free shipping included
- In-home setup assistance available
🇨🇦
Canada
Delivery: 2027
After US rollout completes
- Pre-orders accepted now
- Deliveries begin Q1-Q2 2027
- Import duties may apply
- English & French support
🌍
International
Delivery: 2027+
Europe, Asia, Australia
- Pre-orders open late 2026
- Region-specific regulatory approval required
- Delivery timeline varies by country
- Join waitlist for updates
What's Included with Your NEO Purchase
✓ NEO Robot Unit
Fully assembled, factory tested
✓ Charging Station
Auto-docking base with cable
✓ Mobile Apps
iOS and Android control
✓ Software Updates
Free OTA updates for life
✓ 1-Year Warranty
Hardware defects covered
✓ User Documentation
Digital manuals & tutorials
Financing Options & Tax Implications
| Consideration | One-Time Purchase | Monthly Subscription |
|---|---|---|
| Third-Party Financing | Not offered by 1X; check with your bank | Built-in financing (monthly payments) |
| Business Tax Deduction | Section 179 eligible (consult tax advisor) | Monthly expense deduction |
| Research Grant Eligibility | NSF, DARPA grants cover equipment | Recurring costs harder to justify |
| Balance Sheet Impact | Capital asset (depreciation) | Operating expense (P&L) |
| Consumer Affordability | $20K upfront = high barrier | $499/mo = car payment equivalent |
⚖️ Tax Disclaimer: Tax implications vary by jurisdiction and entity type (individual, business, non-profit). Consult a qualified tax professional before purchasing. 1X Technologies does not provide tax advice.
Cancellation & Refund Policy
Pre-Delivery Cancellation
Cancel anytime up to 30 days before scheduled delivery for full $200 deposit refund. After that window, deposit becomes non-refundable but applies toward purchase price.
Post-Delivery Returns (Purchase)
30-day money-back guarantee after delivery. Robot must be returned in original condition with 10 hours runtime. Return shipping costs paid by buyer ($500-800 estimated).
Subscription Cancellation
Cancel anytime after 6-month minimum commitment. Final payment due for current month. Robot must be returned within 14 days (prepaid shipping label provided by 1X).
Warranty Claims
Manufacturing defects covered for 1 year. Extended warranties available at additional cost. Damage from misuse, accidents, or unauthorized modifications not covered.
NEO Pricing vs Competitor Humanoid Robots
At $20,000, NEO is positioned as the most affordable consumer humanoid robot from a major manufacturer. Here's how it compares to alternatives:
| Robot | Price | Availability | Target Market |
|---|---|---|---|
| 1X NEO | $20,000 | Pre-order (2026) | Consumer homes |
| Unitree G1 | ~$16,000 | Available now | Research/Industrial |
| Tesla Optimus | ~$20K-$30K (target) | TBD (2026+) | Industrial → Consumer |
| Figure 02/03 | Not disclosed | Testing phase | Industrial (BMW, etc.) |
| Unitree H1 | ~$90,000 | Available now | Research (locomotion) |
| Boston Dynamics Atlas | Not for sale | Research only | R&D platform |
| Apptronik Apollo | $50K-$150K (est.) | Testing (Mercedes) | Industrial |
Value Proposition: NEO's $20K price point positions it competitively against Unitree G1 ($16K, available now) and Tesla's projected consumer pricing. However, Unitree G1 offers immediate availability and full autonomy without teleoperation—making it potentially more attractive for institutions needing robots today.
Ready to Pre-Order NEO?
If you're ready to commit to early adoption—including teleoperation requirements and 2026 delivery—visit 1X Technologies' official website to place your $200 refundable deposit.
→ Visit 1X Official Website🤖 Need a Humanoid Robot Available Today?
If you need a humanoid robot immediately without waiting until 2026—or if teleoperation privacy concerns are a deal-breaker—Unitree's G1 humanoid ($16,000) is available now for research institutions and labs.
✓ Available Now
Ships within 4-6 weeks
Ships within 4-6 weeks
✓ Fully Autonomous
No teleoperation required
No teleoperation required
✓ Lower Price
$16K vs $20K NEO
$16K vs $20K NEO
✓ Proven Platform
Deployed in 100+ labs
Deployed in 100+ labs
Current Capabilities: What NEO Can Actually Do in 2026
Understanding NEO's current autonomous capabilities versus tasks requiring teleoperation is critical for setting realistic expectations. Based on Wall Street Journal hands-on testing in October 2025 and 1X Technologies' official demonstrations, here's what NEO can—and cannot—do independently as of launch.
⚠️ Setting Realistic Expectations
NEO in 2026 is not a fully autonomous household assistant. It cannot cook meals, do laundry, clean bathrooms, or handle complex multi-step chores without human supervision. Think of 2026 NEO as a capable but limited helper that excels at simple, repetitive tasks while learning from human operators for everything else.
Autonomous Capability Breakdown
NEO's capabilities fall into three categories based on autonomy level and reliability:
✅
Fully Autonomous
(60-70% success rate)
Tasks NEO completes independently without human assistance. Reliable in familiar, structured environments.
- Walking between rooms
- Opening standard doors
- Fetching visible objects
- Turning lights on/off
- Returning to charging station
- Simple voice commands
⚠️
Partial Autonomy
(30-40% needs teleoperation)
Tasks NEO attempts autonomously but frequently requires human operator intervention to complete.
- Retrieving objects in cluttered spaces
- Opening unfamiliar containers
- Manipulating small or delicate items
- Navigating crowded areas
- Following multi-step instructions
- Handling unexpected obstacles
❌
Requires Teleoperation
(Remote operator essential)
Tasks beyond NEO's current AI capabilities. Human operator takes full control to complete.
- Cooking or food preparation
- Laundry and clothing tasks
- Cleaning (vacuuming, mopping, dusting)
- Complex assembly tasks
- Pet care or interaction
- Emergency response situations
Real-World Testing: Wall Street Journal Hands-On Review
In October 2025, Wall Street Journal technology journalists conducted hands-on testing of NEO prototypes at 1X Technologies' headquarters. Their findings provide the most objective third-party assessment of NEO's current capabilities:
✓
Test 1: Fetch Water Bottle from Kitchen Counter
Task: Navigate to kitchen, locate water bottle on counter, retrieve it, return to tester.
COMPLETION TIME
67 seconds
AUTONOMY LEVEL
100% Autonomous
Verdict: Successfully completed without assistance. Movement was deliberate and safe, though slower than a human would perform the same task.
✓
Test 2: Open Standard Door and Turn Off Light Switch
Task: Approach closed door, turn handle, push door open, enter room, locate light switch, flip it off.
COMPLETION TIME
43 seconds
AUTONOMY LEVEL
100% Autonomous
Verdict: Door opening executed smoothly. Light switch manipulation was precise—NEO's hand dexterity handled the small toggle effectively.
⚠️
Test 3: Retrieve Item from Cluttered Shelf
Task: Locate specific book on crowded bookshelf (surrounded by other objects), extract it without knocking over adjacent items.
COMPLETION TIME
2m 14s
AUTONOMY LEVEL
Partial (3 attempts)
Verdict: Failed twice autonomously (knocked over adjacent books). Succeeded on third attempt with brief teleoperation guidance. Highlighted current limitations with spatial reasoning in cluttered environments.
✗
Test 4: Make Simple Sandwich
Task: Retrieve bread, peanut butter, jelly from refrigerator. Spread both on bread slices, combine into sandwich.
COMPLETION TIME
N/A (failed)
AUTONOMY LEVEL
0% (Full teleoperation)
Verdict: Could not complete autonomously. Required full teleoperation for every step—opening containers, spreading ingredients, aligning bread slices. Demonstrates that complex multi-step food prep remains beyond 2026 capabilities.
The "Robotic Slop" Concept: Managing Expectations
1X Technologies CEO Bernt Børnich uses the term "robotic slop" to describe NEO's work quality—a refreshingly honest acknowledgment that NEO's task execution is imperfect but useful:
"Think of it like asking a teenager to do chores. They'll get it done, but not to your exact standards. The dishes might still have water spots, the vacuum lines won't be perfectly straight. But it's good enough—and that's the point."
— Bernt Børnich, 1X Technologies CEO (October 2025)
What "Slop" Means
Tasks completed functionally but not perfectly. A water bottle might be placed on the table instead of handed directly to you. Objects might be slightly misaligned.
Why It's Acceptable
For many household tasks, perfection isn't necessary. A light turned off is still a light turned off, even if NEO took 10 seconds longer than a human would.
The Trade-Off
Early adopters accept "good enough" execution in 2026 in exchange for contributing to training data that will enable "excellent" execution by 2027-2028.
Capability Progression: 2026 vs 2027 vs 2028
NEO's capabilities will improve continuously through over-the-air software updates as the AI trains on data from thousands of deployed units. Here's the projected progression:
| Task Category | 2026 (Launch) | 2027 (Year 2) | 2028+ (Mature) |
|---|---|---|---|
| Basic Navigation | ✓ Reliable | ✓ Optimized | ✓ Human-speed |
| Object Retrieval | ✓ Simple objects | ✓ Most objects | ✓ Any object |
| Door Operation | ✓ Standard doors | ✓ All door types | ✓ + Windows, drawers |
| Cleaning Tasks | ✗ Teleoperation only | ⚠️ Basic (surfaces) | ✓ Most cleaning |
| Food Preparation | ✗ Not capable | ✗ Limited (reheating) | ⚠️ Simple meals |
| Laundry | ✗ Not capable | ⚠️ Load/unload machines | ✓ Full laundry cycle |
| Complex Multi-Step Tasks | ✗ Teleoperation required | ⚠️ 2-3 step sequences | ✓ 5+ step sequences |
Bottom Line: Is NEO Useful in 2026?
✓ Yes, If You Value:
- Being an early adopter
- Contributing to AI development
- Having a "helper" for simple tasks
- Future potential over present perfection
✗ No, If You Expect:
- Fully autonomous household management
- Cooking, cleaning, laundry capabilities
- Human-level task execution
- Immediate productivity ROI
Honest Assessment: 2026 NEO is a research platform you can live with, not a finished product. If you need a fully functional household assistant today, wait until 2027-2028 or consider mature robotic solutions like robot vacuums and specialized appliances.
NEO vs Competitors: Complete Comparison Analysis
The humanoid robotics market is rapidly evolving with multiple manufacturers targeting different segments. Understanding how NEO positions against key competitors—particularly Unitree G1, Figure 03, and Tesla Optimus—is critical for making informed purchasing decisions.
Comprehensive Specification Comparison
| Specification | 1X NEO | Unitree G1 | Figure 03 | Tesla Optimus |
|---|---|---|---|---|
| Price | $20,000 / $499/mo | ~$16,000 | Not disclosed | ~$20K-$30K (target) |
| Availability | Pre-order (2026 delivery) | Available now (4-6 weeks) | Testing (not for sale) | TBD (2026+) |
| Target Market | Consumer homes | Research/Industrial | Industrial (BMW, etc.) | Industrial → Consumer |
| Height | 165 cm (5'5") | 127 cm (4'2") | 168 cm (5'6") | 173 cm (5'8") |
| Weight | 30 kg (66 lbs) | 35 kg (77 lbs) | ~60 kg (132 lbs) | ~57 kg (125 lbs) |
| Hand DOF | 22 per hand | 23-43 (optional) | 16 per hand | 11 per hand |
| Lift Capacity | 70 kg (154 lbs) | 2 kg (4.4 lbs) | ~20 kg (44 lbs) | ~20 kg (44 lbs) |
| Actuation System | Tendon-driven (compliant) | Electric motors | Electric motors | Electric motors + custom actuators |
| Safety Design | Inherently safe (yields on contact) | Active safety control | Active safety control | Active safety control |
| Autonomy | Partial (teleoperation required) | Fully autonomous | Partial (human-in-loop) | Target: Full autonomy |
| AI Backing | OpenAI partnership | Proprietary + ROS 2 | Proprietary VLM | Tesla FSD-derived AI |
| Battery Life | 4 hours active | 2-4 hours | ~5 hours | Not disclosed |
| Privacy Concerns | High (remote teleoperation) | Low (local processing) | Medium (industrial use) | TBD (consumer version) |
NEO vs Unitree G1: The Critical Choice for Buyers Today
For institutions and researchers evaluating humanoid robots available in 2025-2026, the choice often comes down to NEO (consumer-focused, 2026 delivery) versus Unitree G1 (research platform, available now). Here's the complete breakdown:
1X NEO Home Robot
Price
$20,000
or $499/month subscription
✓ Advantages:
- Taller (165cm) - human-like height
- 22-DOF hands (exceptional dexterity)
- Tendon-driven (inherently safe)
- OpenAI AI partnership
- Consumer-focused design
- Financing option available
✗ Disadvantages:
- Not available until 2026
- Requires teleoperation (privacy concerns)
- Limited track record (new product)
- Higher price than G1
- USA/Canada only (2026-2027)
Best For:
Early adopters willing to wait until 2026 and accept teleoperation for cutting-edge consumer humanoid technology.
Unitree G1 Humanoid
Price
~$16,000
One-time purchase only
✓ Advantages:
- Available NOW (4-6 week delivery)
- Fully autonomous (no teleoperation)
- $4,000 cheaper than NEO
- Proven platform (100+ labs)
- ROS 2 compatible (research-friendly)
- No privacy concerns
✗ Disadvantages:
- Shorter (127cm) - less human-like
- Lower lift capacity (2kg vs 70kg)
- Industrial focus (not consumer)
- No financing option
- Less hand dexterity
Best For:
Research institutions and labs needing a humanoid robot immediately without privacy concerns or teleoperation requirements.
Decision Matrix: Which Robot Should You Choose?
| Your Priority | Recommended Robot | Why |
|---|---|---|
| Need robot in 2025 | Unitree G1 | Available now; NEO ships 2026 |
| Privacy is critical | Unitree G1 | No teleoperation; local processing only |
| Want consumer-ready design | 1X NEO | Built specifically for homes, not labs |
| Need maximum hand dexterity | 1X NEO | 22-DOF hands vs G1's basic grippers |
| Budget under $18K | Unitree G1 | $16K vs NEO's $20K |
| Want ROS 2 integration | Unitree G1 | Full ROS 2 support; NEO is closed system |
| Early adopter mindset | 1X NEO | Cutting-edge consumer tech; willing to wait |
| Institutional IRB compliance | Unitree G1 | No external surveillance; easier approval |
🤖 Can't Wait Until 2026? Get a Humanoid Robot Today
If you need a humanoid robot now without waiting for NEO's 2026 delivery—or if teleoperation privacy concerns are a deal-breaker—Unitree G1 is available for immediate purchase at $16,000.
✓
Ships in 4-6 Weeks
✓
$4,000 Less Than NEO
✓
Fully Autonomous
✓
No Privacy Concerns
→ Compare All Unitree Humanoid Robots (Available Now)
Use code TOBORBOTINFO200 at ToborLife for $200 off
NEO vs Other Competitors: Brief Analysis
NEO vs Figure 03: Consumer vs Industrial Focus
1X NEO Advantages:
- Available for purchase (pre-order)
- Consumer-focused design
- Transparent pricing ($20K)
- Home deployment ready
Figure 03 Advantages:
- Enterprise partnerships (BMW, etc.)
- Industrial-grade durability
- Proven factory deployments
- No teleoperation requirement
Bottom Line: Figure 03 targets industrial automation (factories, warehouses) while NEO targets consumer homes. Different markets, minimal direct competition.
NEO vs Tesla Optimus: Timing & Availability
1X NEO Advantages:
- Available for pre-order NOW
- Confirmed 2026 US delivery
- Announced pricing ($20K)
- Consumer purchase path established
Tesla Optimus Potential:
- Tesla manufacturing scale
- FSD AI technology transfer
- Target price: $20K-$30K
- Consumer brand recognition
Bottom Line: NEO has 1-2 year head start. Tesla Optimus timeline uncertain (no consumer pre-orders yet). If you want a humanoid in 2026, NEO is available; Optimus is speculative.
Competitive Positioning Summary
| If you need a robot in 2025: | → Unitree G1 (available now) |
| If you want consumer design: | → 1X NEO (2026 delivery) |
| If privacy is critical: | → Unitree G1 (no teleoperation) |
| If you want industrial-grade: | → Figure 03 (not for sale yet) |
| If you want to wait for Tesla: | → Optimus (timeline uncertain) |
| If budget is under $18K: | → Unitree G1 ($16K) |
Target Market & Use Cases: Who Should (and Shouldn't) Buy NEO
NEO's consumer-first positioning and teleoperation requirements create a specific buyer profile. Understanding whether you fit NEO's target market—or whether alternatives better serve your needs—is critical before committing to a $20,000 purchase or $499/month subscription.
Ideal NEO Buyers: Who Should Pre-Order
🚀
Technology Early Adopters
You're always first in line for new technology. You pre-ordered Tesla, backed Kickstarter robotics projects, and follow AI development closely. You understand NEO won't be perfect in 2026 but want to be part of the journey.
Why NEO Fits:
First consumer humanoid, OpenAI backing, contribute to AI training data
First consumer humanoid, OpenAI backing, contribute to AI training data
🤖
Robotics Enthusiasts
You own robot dogs, follow humanoid robotics developments, and understand the technical limitations. You're comfortable troubleshooting, providing feedback, and accepting "robotic slop" quality in exchange for cutting-edge access.
Why NEO Fits:
Technical sophistication, 22-DOF hands, tendon-driven actuation system
Technical sophistication, 22-DOF hands, tendon-driven actuation system
📹
Tech Content Creators
You run a tech YouTube channel, robotics blog, or social media focused on emerging technology. NEO provides unique content opportunities—first consumer humanoid reviews, teleoperation analysis, long-term capability evolution documentation.
Why NEO Fits:
Exclusive early access, compelling narrative (privacy vs progress), audience interest
Exclusive early access, compelling narrative (privacy vs progress), audience interest
🎓
Human-Robot Interaction Researchers
Your lab studies HRI, elderly care robotics, or in-home assistance systems. NEO's consumer design and teleoperation model provide unique research opportunities for studying human acceptance of household robots.
Why NEO Fits:
Real home deployment, longitudinal studies, teleoperation ethics research
Real home deployment, longitudinal studies, teleoperation ethics research
🏡
High-Income Early Adopter Households
You have smart home systems, premium appliances, and disposable income for novel technology. You're interested in household assistance but understand NEO is v1.0 technology—imperfect but improving. $20K is exploratory, not mission-critical.
Why NEO Fits:
Status symbol, conversation piece, gradual utility improvement over time
Status symbol, conversation piece, gradual utility improvement over time
🏢
AI & Robotics Companies
Your company develops AI applications, robotics software, or smart home integrations. NEO provides a platform for testing computer vision models, manipulation algorithms, or voice assistants in realistic home environments.
Why NEO Fits:
Development platform, API access (expected), competitive intelligence
Development platform, API access (expected), competitive intelligence
Who Should NOT Buy NEO (At Least Not in 2026)
❌ NEO is NOT Right for You If:
❌ You Need a Fully Functional Household Assistant Now
NEO in 2026 cannot cook, clean, do laundry, or handle complex chores autonomously. If you expect a robot butler, you'll be disappointed. Wait until 2027-2028 when capabilities mature.
❌ Privacy is Non-Negotiable
Teleoperation means remote operators see inside your home. If surveillance—even with face blurring and encryption—is unacceptable, NEO is not an option. Consider Unitree G1 instead.
❌ You Work with Confidential Information at Home
Lawyers, doctors, financial advisors, government employees—anyone with confidential documents visible in home spaces should NOT deploy NEO. Privacy risks outweigh benefits.
❌ You Expect Immediate ROI or Productivity Gains
NEO is not a productivity tool in 2026—it's an investment in future capability. If you need measurable time savings or cost justification, this isn't the right purchase timing.
❌ $20K Represents a Significant Financial Burden
NEO is experimental technology. If $20,000 (or $499/mo) strains your budget, prioritize essential expenses. This is a luxury purchase for disposable income, not a necessary investment.
❌ You Need ROS Integration or Open Development Platform
NEO is a closed system optimized for consumer use. If your research requires ROS 2, custom algorithms, or low-level motor control, choose Unitree G1 or other research platforms.
Realistic Use Case Scenarios (2026-2028)
Understanding what NEO can realistically accomplish—and when—helps set appropriate expectations:
2026 (Launch Year): Limited but Growing Utility
✓ Fetch & Carry Tasks
Retrieve water bottles, remotes, delivered packages from doorstep
Retrieve water bottles, remotes, delivered packages from doorstep
✓ Light Switch Control
Turn lights on/off throughout home on voice command
Turn lights on/off throughout home on voice command
✓ Door Operation
Open/close standard doors for accessibility
Open/close standard doors for accessibility
⚠️ Simple Tidying (Teleoperation)
Pick up scattered items, place in designated locations
Pick up scattered items, place in designated locations
⚠️ Basic Assistance (Teleoperation)
Help elderly with mobility support, fetch medications
Help elderly with mobility support, fetch medications
✗ NOT: Cooking, Cleaning, Laundry
Beyond 2026 capabilities even with teleoperation
Beyond 2026 capabilities even with teleoperation
2027-2028 (Maturity Phase): Expanded Autonomous Capabilities
✓ Surface Cleaning
Wipe counters, tables; basic dusting tasks
Wipe counters, tables; basic dusting tasks
✓ Laundry Assistance
Load/unload washers, fold simple items
Load/unload washers, fold simple items
✓ Meal Prep Support
Microwave reheating, simple assembly (no cooking)
Microwave reheating, simple assembly (no cooking)
✓ Organization Tasks
Sort mail, organize shelves, tidy common areas
Sort mail, organize shelves, tidy common areas
✓ Elder Care Monitoring
Fall detection, medication reminders, emergency alerts
Fall detection, medication reminders, emergency alerts
⚠️ Teleoperation Rarely Needed
Most tasks autonomous; occasional edge case assistance
Most tasks autonomous; occasional edge case assistance
B2B & Institutional Applications
🏨 Hospitality & Hotels
Room service delivery, guest assistance, housekeeping support. Teleoperation acceptable in commercial settings with disclosed policies.
🏥 Healthcare Facilities
Patient mobility assistance, medication delivery, supply transport. Requires HIPAA compliance review for teleoperation.
🏫 Educational Institutions
HRI research labs, robotics curriculum demonstration, accessibility services for students with mobility challenges.
🏢 Corporate Offices
Mail/package delivery, meeting room setup, visitor guidance. Privacy concerns minimal in commercial environments.
The Bottom Line: Should YOU Buy NEO?
Buy NEO if: You're an early adopter who values being first, accepts imperfection for innovation, and can afford exploratory technology purchases.
Skip NEO if: You need functional household assistance today, have privacy concerns, or require proven ROI. Consider Unitree G1 (available now, $16K, fully autonomous) instead.
Where to Buy NEO & Available Alternatives
NEO is only available through 1X Technologies' official channels—there are no authorized third-party resellers. However, if NEO's 2026 delivery timeline or teleoperation requirements don't align with your needs, several alternatives offer immediate availability.
How to Purchase NEO (Official Channel Only)
1X Technologies Official Pre-Order
The only authorized source for NEO Home Robot purchases
Website
1x.tech
Deposit
$200 (refundable)
Delivery
2026 (USA)
Price
$20K or $499/mo
⚠️ Beware of Unauthorized Resellers: NEO is not available through Amazon, RobotShop, AliExpress, or any third-party vendors. Any listings claiming to sell NEO outside of 1x.tech are unauthorized and potentially fraudulent. Always purchase directly from 1X Technologies.
Geographic Availability & Shipping
🇺🇸 United States (Priority)
- Pre-orders: Open now
- Delivery: Q1-Q4 2026 (queue-based)
- Shipping: Free in-home delivery included
- Support: English language, US-based customer service
🇨🇦 Canada
- Pre-orders: Open now
- Delivery: Q1-Q2 2027 (after US rollout)
- Duties: May apply at border
- Support: English & French language support
🌍 International (Europe, Asia, Australia)
- Pre-orders: Expected late 2026
- Delivery: 2027+ (region-dependent)
- Approval: Regulatory compliance required per country
- Waitlist: Join at 1x.tech for updates
Can't Wait Until 2026? Humanoid Robots Available Now
If NEO's 2026 delivery timeline doesn't work for your needs—or if teleoperation privacy concerns are deal-breakers—several humanoid robots are available for immediate purchase with 4-6 week delivery timelines.
🏆
Best Alternative: Unitree G1 Humanoid Robot
Available NOW with 4-6 week delivery • Fully Autonomous • $4,000 Less Than NEO
Key Specifications
| Price: | ~$16,000 |
| Height: | 127 cm (4'2") |
| Weight: | 35 kg (77 lbs) |
| DOF: | 23-43 (configurable) |
| Availability: | Ships in 4-6 weeks |
Why Choose G1 Over NEO
- Available immediately (not 2026)
- $4,000 cheaper ($16K vs $20K)
- Fully autonomous (no teleoperation)
- No privacy concerns (local processing)
- ROS 2 compatible (open platform)
- Proven platform (100+ labs worldwide)
Perfect For:
Research institutions, universities, corporate R&D labs, and robotics enthusiasts who need a humanoid robot today without waiting for NEO's 2026 delivery or accepting teleoperation privacy trade-offs.
→ View Complete Unitree G1 Specifications & Pricing
Use code TOBORBOTINFO200 at ToborLife for $200 off
Other Humanoid Robot Alternatives (Quick Comparison)
| Robot | Price | Availability | Best For | Link |
|---|---|---|---|---|
| Unitree G1 | ~$16,000 | NOW (4-6 weeks) | Research, no privacy concerns | View Details |
| Unitree H1 | ~$90,000 | NOW (4-6 weeks) | Locomotion research | View Details |
| Unitree R1 | $5,900 | NOW (2-4 weeks) | Education, entry-level | View Details |
| Figure 02/03 | Not disclosed | Not for sale | Industrial only | View Details |
| Tesla Optimus | ~$20K-$30K (target) | TBD (2026+) | Consumer (future) | View Details |
Our Recommendation
If you can wait until 2026 and accept teleoperation: Pre-order NEO from 1x.tech for cutting-edge consumer humanoid technology.
If you need a humanoid robot today: Purchase Unitree G1 ($16,000, ships in 4-6 weeks) for immediate deployment without privacy concerns. It's fully autonomous, $4,000 cheaper, and proven in 100+ research institutions worldwide.
Technical Considerations for NEO Deployment
Successfully deploying NEO requires more than just purchasing the robot. Understanding infrastructure requirements, network prerequisites, privacy configurations, and ongoing maintenance needs ensures smooth operation and realistic expectations.
Home Infrastructure Requirements
📡
Network Connectivity
- WiFi 6 (802.11ax) required
- Minimum: 50 Mbps download, 10 Mbps upload
- Recommended: 100+ Mbps for teleoperation
- Low latency critical (<50ms ping)
- 5G backup option available
📐
Physical Space
- Minimum 3m × 3m operating area
- Standard doorways (80cm+) compatible
- Hard floors or low-pile carpet
- Charging station: 1m × 0.5m floor space
- Standard ceiling height (2.4m+)
⚡
Power Requirements
- 110V or 220V AC outlet
- Charging station: ~300W max draw
- Dedicated circuit recommended
- 2-hour charge time (0-100%)
- Auto-return to charging when low
🌡️
Environmental Conditions
- Temperature: 15-30°C (59-86°F)
- Humidity: 20-80% (non-condensing)
- Indoor use only (no outdoor operation)
- Adequate lighting for vision system
- Minimal ambient noise for voice recognition
Network Setup & Connectivity Best Practices
Recommended Network Configuration
| Component | Minimum | Recommended |
|---|---|---|
| WiFi Standard | WiFi 5 (802.11ac) | WiFi 6 (802.11ax) |
| Download Speed | 50 Mbps | 100+ Mbps |
| Upload Speed | 10 Mbps | 25+ Mbps (for teleoperation) |
| Latency | <100ms | <50ms |
| Router Quality | Consumer-grade | Enterprise mesh system |
⚠️ Teleoperation Requirement: Upload speed is critical for teleoperation. Remote operators need real-time video feeds (2× 8MP cameras). If your upload speed is <10 Mbps, teleoperation quality will be degraded, affecting NEO's ability to complete complex tasks.
Privacy & Security Configuration
Essential Privacy Setup Steps (Before First Use)
1
Configure No-Go Zones
Designate bedrooms, bathrooms, home offices, and other private spaces as restricted areas. NEO will not enter these zones even when instructed.
2
Set Teleoperation Hours
Restrict teleoperation to specific time windows (e.g., 9am-5pm weekdays when home is empty). Disable during evenings, weekends, or when privacy is critical.
3
Enable Manual Approval Mode
Require explicit permission before remote operators can take control. You'll receive mobile notification and must approve via app before teleoperation begins.
4
Secure Sensitive Documents
Even with face blurring, documents on tables/desks are visible. Store confidential papers in drawers or designated no-go zones before NEO operation.
5
Review Data Collection Settings
Configure what data is retained (video recordings, telemetry logs, voice commands). Minimum data collection reduces privacy exposure but slows AI learning.
Ongoing Maintenance Requirements
DAILY
- Monitor battery level and charging
- Check for software update notifications
- Clear navigation obstacles
- Inspect for obvious physical damage
WEEKLY
- Clean camera lenses (lint-free cloth)
- Wipe exterior surfaces
- Test emergency stop function
- Review teleoperation logs (if enabled)
MONTHLY
- Deep clean sensors and joints
- Check for loose fasteners/connections
- Test all degrees of freedom
- Backup system logs (if available)
Software Updates & Capability Evolution
Over-the-Air (OTA) Update Schedule
NEO receives monthly software updates that expand capabilities, improve AI performance, and fix bugs. Updates install automatically during charging (typically overnight).
| Update Frequency: | Monthly (first Tuesday of month) |
| Installation Time: | 15-30 minutes (during charging) |
| User Notification: | Mobile app alert 24 hours before |
| Rollback Option: | 7-day window to revert if issues occur |
| Automatic Installation: | Yes (can disable for manual control) |
Support, Warranty & Troubleshooting
✓ Included Support
- 24/7 mobile app support chat
- 1-year hardware warranty
- Free software updates for life
- Online knowledge base access
- Community forum support
💰 Paid Add-Ons
- Extended warranty (2-3 years)
- Priority phone support
- On-site repair service
- Advanced replacement program
- Accidental damage coverage
🏫 Additional Considerations for Institutions
- IT Security Review: Institutional IT departments must approve external network access for teleoperation compliance
- IRB Approval: Research involving human subjects requires Institutional Review Board approval if NEO cameras record people
- Insurance Coverage: Verify institutional liability insurance covers robotic systems in operational environments
- Multi-Unit Discounts: Contact 1X directly for educational/research pricing on 5+ unit orders
- Training Programs: Budget for staff training and onboarding (1-2 days recommended)
NEO Future Roadmap: What's Coming in 2026, 2027 & Beyond
NEO's capabilities will evolve significantly through continuous AI training and monthly software updates. Understanding the projected development timeline helps set realistic expectations for when specific features will become available.
NEO Development Timeline
2026
Launch Year: Foundation & Learning
✓ Available at Launch
- Basic navigation & door opening
- Simple object retrieval
- Light switch control
- Voice command recognition
⚠️ Requires Teleoperation
- Cluttered environment navigation
- Complex object manipulation
- Multi-step task sequences
- Any cleaning or cooking tasks
📈 Expected Progress
- 60-70% task autonomy
- Monthly capability improvements
- Fleet learning from all users
- Gradual teleoperation reduction
2027
Year 2: Capability Expansion
✓ New Autonomous Features
- Surface cleaning (wipe counters/tables)
- Laundry assistance (load/unload machines)
- Meal prep support (reheating, assembly)
- Organization tasks (sort items, tidy)
⚠️ Still Developing
- Actual cooking (not just reheating)
- Folding complex clothing items
- Deep cleaning (vacuuming/mopping)
- Pet care and interaction
📈 Expected Progress
- 85-90% task autonomy
- Teleoperation mostly for edge cases
- International rollout begins
- Faster task execution speeds
2028+
Maturity: Near-Full Autonomy
✓ Target Capabilities
- Full household cleaning autonomy
- Complete laundry cycle management
- Simple meal preparation
- Complex multi-step task chains
✓ User Experience
- 95%+ autonomous operation
- Teleoperation optional, not required
- New buyers may not need Expert Mode
- Human-comparable task quality
📈 Long-Term Vision
- Price reductions through scale
- Global availability (50+ countries)
- Specialized variants (elder care, etc.)
- Third-party app ecosystem
OpenAI Partnership: The AI Acceleration Advantage
1X Technologies' strategic partnership with OpenAI provides unique advantages that could accelerate NEO's capability development beyond the baseline roadmap outlined above.
Early Access to Advanced Models
As OpenAI develops successors to GPT-4o and more advanced multimodal models, 1X can potentially deploy these capabilities to NEO through software updates. This could enable more sophisticated natural language understanding, improved visual reasoning, and better task planning.
Embodied AI Research Collaboration
OpenAI's investment represents a bet on embodied AI as a critical pathway to artificial general intelligence. NEO serves as a real-world testing platform for OpenAI's research, potentially benefiting from breakthroughs in vision-language-action models faster than competitors.
Compute Infrastructure Advantages
OpenAI's massive compute infrastructure can accelerate NEO's AI training cycles. Rather than months of training, new capabilities might deploy in weeks as models learn from the collective fleet data more efficiently.
Potential Hardware Evolution & NEO 2.0
Beyond Software: Future Hardware Generations
While NEO's 2026-2028 improvements focus on software and AI training, 1X Technologies will likely introduce hardware revisions (NEO 2.0, 3.0) with physical upgrades:
Improved Battery
6-8 hour runtime vs current 4 hours
Enhanced Sensors
Higher-resolution cameras, tactile arrays
Stronger Actuators
Higher payload capacity for heavy items
Faster Processing
10Hz+ inference for quicker responses
Note: Hardware upgrades would require new purchases. 2026 NEO buyers should not expect free hardware replacement—only software improvements via OTA updates.
Market Evolution: How NEO Fits into the 2025-2030 Landscape
NEO's success depends not just on its own development, but on how the broader humanoid robotics market evolves through 2030.
2026-2027: The Early Adopter Phase
- NEO's window: First-mover advantage as the only consumer humanoid actually shipping at scale
- Competition: Tesla Optimus may announce consumer plans; Figure focuses on industrial; Unitree serves research market
- Market size: 10,000-50,000 units globally (early adopters only)
- Price point: $20K remains premium; most households wait for maturity
2028-2029: Mainstream Viability
- NEO's position: Proven track record; teleoperation eliminated; established user base
- Competition: Tesla Optimus likely shipping; multiple Chinese manufacturers enter market; price competition intensifies
- Market size: 500,000-1,000,000 units globally (upper-middle class adoption)
- Price point: NEO 2.0 potentially $15K-$18K through economies of scale
2030+: Mass Market Potential
- NEO's challenge: Defend market share against Tesla's manufacturing scale
- Competition: 10+ manufacturers competing globally; commodity pricing pressure
- Market size: 5-10 million units globally (mainstream consumer adoption)
- Price point: Target $10K or less for mass-market penetration
⚠️ Setting Realistic Expectations
These roadmaps are projections, not guarantees. AI development is unpredictable—capabilities may improve faster or slower than outlined. Hardware reliability, regulatory approvals, and market acceptance could delay timelines. If you're buying NEO in 2026, purchase based on its current capabilities, not promised future features. Treat capability improvements as a bonus, not a certainty.
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